Floor Houseperson | State College Toftrees Golf Resort

Salus Altmark Holding; Magdeburg; Vor Ort; EUR 24.000 - 30.000; Vollzeit

Zusammenfassung

A hotel management company in Magdeburg is seeking a dedicated Housekeeper to maintain cleanliness and handle guest complaints. Responsibilities include cleaning public areas and reporting maintenance issues. The ideal candidate has at least one year of cleaning experience, preferably in a hotel setting, and the ability to communicate effectively. Bilingual English/Spanish is a plus.

Qualifikationen

• Minimum one year cleaning experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers.
• Knowledge of proper chemical handling.
• Bilingual English/Spanish a plus.

Aufgaben

• Clean hotel public areas as assigned, ensuring established standards of cleanliness.
• Report maintenance deficiencies and handle guest requests or complaints.
• Ensure confidentiality and security of all guest rooms.

Jobbeschreibung

Job Description

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
• Handle guest complaints ensuring guest satisfaction.
• Maintain standards of quality and cleanliness throughout daily assignments.
• Observe all house and safety rules, housekeeping procedures, and security procedures.
• Clean and service assigned public spaces according to franchise and hotel standards.
• Return and restock cart at end of shift.
• Complete additional deep cleaning / seasonal cleaning functions as scheduled.
• Other duties as assigned.

Responsibilities

Clean hotel public areas as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms.

Qualifications

• Minimum one year cleaning experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• Knowledge of proper chemical handling.
• Bilingual English/Spanish a plus.