Fixed Term Contract (Nov - Dec) - Part-Time Client Advisor - Hamburg

AMI PARIS; Hamburg; Vor Ort; EUR 40.000 - 60.000; Teilzeit

Zusammenfassung

A luxury fashion retailer in Hamburg seeks a Sales Advisor to enhance customer loyalty and sell unique products. Responsibilities include managing stock, assisting customers during fittings, and maintaining store visuals. Applicants should have luxury sales experience, excellent interpersonal skills, and be fluent in English and German. This part-time position is fixed-term from mid-November to the end of December 2024.

Leistungen

Gain experience in luxury retail

Join a passionate team

Qualifikationen

• Experience in luxury sales and/or designer clothing.
• Smiling, dynamic, involved, and excellent interpersonal skills.
• Strong interest and understanding of fashion trends.

Aufgaben

• Sell and build customer loyalty.
• Manage stock and assist during fittings.
• Ensure store cleanliness and visual merchandising.

Kenntnisse

Interpersonal skills

Customer service skills

Sales techniques

Interest in fashion

German language

English language

Jobbeschreibung

Reporting to the Store Manager, the Sales Advisor will sell and build customer loyalty.

A Sales Advisor's responsibilities include:

CUSTOMER RELATIONS

The Sales Advisor's mission is to invite customers to explore the world of AMI and to offer a unique shopping experience:

• Welcomes customers according to AMI values: being friendly, smiling, and always in a good mood.
• Understands customer needs and proposes a relevant selection of products while encouraging cross-selling.
• Assists customers during fittings and accommodates any alterations when needed.
• Embraces a customer loyalty culture, building strong and long-term relationships with clients.
• Introduces new customers to the brand.

STOCK

• Follows up and manages stock (reception of goods, integration of receptions in the systems, facilitates rotating inventories, requests for restocking, requests for transfers, etc.)

VISUAL MERCHANDISING

• Ensures that the store is well maintained: presentation of products, cleanliness, maintenance of the premises, etc.
• Actively participates in the Visual Merchandising of the store, follows VM guidelines, and proposes options during rotations.

Requirements:

• Experience in luxury sales and/or designer clothing, familiar with sales techniques.
• Curious and willing to dedicate yourself to a new project.
• Smiling, dynamic, involved, and excellent interpersonal skills.
• Mastering customer service skills and demonstrating the ability to foster a customer-service spirit.
• Strong interest and a good understanding of fashion, with a strong familiarity with the luxury market and its trends.
• English and German are a must, and another language is a real asset.
• Fixed-Term Contract (from mid-November until end of December 2024) // Part-Time 16h

Why join the "f.AMI.ly"?

• Join a fast-growing, caring fashion house.
• Gain enriching experience and familiarize yourself with the luxury and retail sectors.
• Join a stimulating and passionate team.