Field Service Technician - Fremont, CA area

ZEISS Group; Deutschland; Remote; EUR 42.000 - 54.000; Vollzeit

Zusammenfassung

A leading technology solutions provider is seeking a Field Service Technician to install, troubleshoot, and service high-tech machines at customer locations. The role requires strong customer service skills and the ability to work independently. Candidates should have a high school diploma or equivalent, experience with hand tools, and a valid driver's license. This position offers a competitive salary and robust benefits.

Leistungen

Medical plans

Retirement savings plan

Paid time off

Qualifikationen

• High school graduate or equivalent, or a technical degree in a relevant field.
• Experience with hand tools and basic electrical test equipment is required.
• Excellent communication and customer service skills are essential.

Aufgaben

• Install, repair, troubleshoot, service, and calibrate high-tech machines at customer locations.
• Demonstrate high levels of customer service and passion.
• Work independently in a fast-paced and high-pressure environment.

Kenntnisse

Customer service skills

Mechanical aptitude

Electronic aptitude

Administrative skills

Ausbildung

High School diploma or equivalent

Technical degree in Electronics or Industrial Mechanics

Jobbeschreibung

About Us

This position will work in Fremont, CA and the surrounding area.

What’s the role?

As a Field Service Technician, you will work with a team that supports Carl Zeiss Industrial Quality Solutions, LLC. You will contribute to process improvements related to installation and servicing of custom equipment. You will interact with customers and cross-functional service groups that support and launch ZEISS products into the field. You will also aid the R&D team with engineering work related to design, build, and new system testing, and support the production of systems during various stages of assembly and setup.

Sound Interesting?

Here’s what you’ll do:

• Install, Repair, Troubleshoot, Service and Calibrate high tech machines at customer locations.
• Demonstrate customer service skills and knowledge with a high level of passion and dedication.
• Demonstrate ability to learn new skills on high tech CMMs (Coordinate Measuring Machines) utilizing mechanical and electronic aptitude.
• Perform necessary administrative paperwork in a complete and accurate manner.
• Be solutions-oriented with the ability to work independently in a high pressure, fast-paced and innovative environment.
• Travel requirement is 90-100% within the service area, including international travel as needed.
• Other duties as required.

Do you qualify?

• Minimum, High School graduate, completed GED or equivalent.
• Or, Tech School, associate, or bachelor’s degree in a technical discipline such as Electronics, Industrial Mechanics, and the like.
• Or, Training and experience from a Military Technical School.
• Prior experience working with hand tools and basic electrical test equipment.
• Microsoft operating system knowledge is required.
• Capable of unassisted physical lift of one article weighing up to 75 pounds.
• Able and willing to work minimum of 50 hours per work week. Regular + OT.
• Ability to work in an industrial production shop floor environment.
• Valid Driver License required.
• Excellent communication and customer service aptitude.

The annual pay range for this position is $50,000 – $63,000. The pay offered for this role may be influenced by factors such as job location, scope of role, qualifications, education, experience, and the complexity/specialization/scarcity of talent. This position is also eligible for a performance bonus or sales commissions. ZEISS also offers robust benefits, including medical plans, retirement savings plan and paid time off.

Nice to have

• Previous experience installing and troubleshooting industrial electronics, machines, or computer systems.
• Previous CMM (Coordinate Measuring Machine) installation and troubleshooting experience is preferred, however not required.

Your ZEISS Recruiting Team:

Eric Ramberg

Zeiss provides Equal Employment Opportunity without unlawful regard to an applicant’s race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends).