Field Service Technician - Europe (m/f/d)

EGYM GmbH; München; Vor Ort; EUR 40.000 - 55.000; Vollzeit

Zusammenfassung

A leading company in fitness technology seeks a dedicated Field Service Technician to support customers across Europe. Based in Munich, you'll handle installations, maintenance, and customer support for EGYM products. Join a dynamic team and enjoy a flexible work environment with numerous benefits.

Leistungen

Flexible working hours

Hybrid workplace model

30 days of vacation per year

Company car with fuel card

Team events

Employee discounts

Bike leasing

Monthly travel subsidy of EUR 45

Employer-subsidized pension

Free access to fitness facilities

Qualifikationen

• Completed vocational training in a relevant field.
• Fluency in English; German, Spanish, or French is a plus.
• Class B driving license and willingness to travel.

Aufgaben

• Travel throughout Europe to support customers on-site.
• Install and maintain EGYM Smart Machines.
• Document customer inquiries in CRM.

Kenntnisse

Technical understanding

Communication skills

Hands-on mentality

Ausbildung

Vocational training as a mechatronics technician

Mechanic

Industrial electrician

Tools

CRM system (Salesforce)

Jobbeschreibung

Your daily workout

For our operations across Europe, we are looking for a travel-ready and committed Field Service Technician (m/f/d) to support our customers on-site (e.g., in Spain, France, or the UK) in solving technical challenges with our innovative EGYM Workout Products. Are you independent, enjoy direct customer interaction, and value the highest quality? Then seize the opportunity and become part of an ambitious team based in Munich!

• Customer Visits:You will travel throughout Europe to support our customers on-site and ensure smooth training operations by providing fast and needs-based technical solutions
• Device Installation: You will take charge of the delivery of our fitness equipment—from unloading to installation—and actively support the installation team
• Maintenance & Repairs:You will carry out regular maintenance and perform repairs on our EGYM Smart Machines
• Documentation:You will document customer inquiries and solutions in our CRM system
• Spare Parts Management:You will ensure efficient availability of spare parts and professionally replace defective components
• Collaboration: You will work closely with our Technical Support, Logistics, and Order Management teams to ensure high service quality
• Customer Support: You will contact our Technical Support team in Munich by phone when you need assistance with solution approaches

Your fitness level

• Location: You are based in Munich or the surrounding area
• Education: You have completed vocational training as a mechatronics technician, mechanic, industrial electrician, or hold a comparable qualification
• Technical Skills: You demonstrate strong technical understanding and practical skills
• Mobility: You hold a Class B driving license, are flexible, and enjoy traveling
• Personal Strengths: You bring strong communication skills, a hands-on mentality, and enjoy interacting with customers
• Language Skills: You are fluent in English (German, Spanish or French are a plus)

Your training goal for your first 6 months

• Teamwork: You will be valued by your colleagues from the Service, Customer Support, and Order Management teams for your collaboration and will carry out your first assignments in the Bavaria region together with experienced team members
• Product Knowledge: You will become thoroughly familiar with our EGYM Workout products at our headquarters in Munich
• IT Skills: You will be confident in using our CRM system (Salesforce)
• Independence: You will be capable of carrying out service assignments at our customers' sites completely independently

The equipment we provide

• Modern & International:Be part of a modern and international company culture where talent and passion is welcome, heard and part of the decision making process
• Work-Life-Balance: Benefit from flexible working hours, hybrid workplace model and 30 days of vacation per year
• Company Car: Use your personal company car, including a fuel card, for customer appointments or private use
• Team Events and Culture:Regular team events to foster a strong culture and fun atmosphere also at work
• Continuous Development: Develop your skills with varied, challenging tasks and regular feedback to benefit from a steep learning curve
• Fit and Healthy:Train for free with EGYM Wellpass in several thousand sports and health facilities and/or alternatively use our in-house gym with all EGYM Smart Strength and Smart Flex machines for free
• Discounts:Get a variety of great discounted offers, from fashion to leisure, through our employee benefits portal
• Bike Leasing:Stay active and use our leasing bike offer for your way to work or in your spare time
• Mobilitybenefit: Enjoy a monthly travel subsidy of EUR 45
• Subsidized Pension:Profit from our employer-subsidized pension

Your warm up plan

Contact Information

Please upload your complete application documents (CV, cover letter (optional), certificates, earliest possible start date, and salary expectations) as a PDF, referencingID#1592.

Contact person:Jenny Koller

For more information, visit: https://career.egym.com/

The data protection information for the application process applies.