Field Service Specialist (m/f/d)

Medtronic; Düsseldorf; Remote; EUR 55.000 - 75.000; Vollzeit

Zusammenfassung

A leading healthcare technology company seeks a Field Service Specialist to provide technical support for medical equipment in electrophysiology. This role involves site assessments and maintenance, along with training distributors. Candidates should have a degree in biomedical engineering and experience in medical devices.

Leistungen

Competitive Salary

Flexible Benefits Package

Commitment to Employee Well-being

Qualifikationen

• 5 years experience in field engineering maintenance in regulated environments.
• Experience in Electrophysiology/Cath Labs is preferred.
• Technical knowledge of medical equipment essential.

Aufgaben

• Perform site assessments and provide technical support.
• Maintain technical records as per regulatory standards.
• Conduct training for distributors and partners.

Kenntnisse

Troubleshooting

Technical Diagnosis

Bilingual (German/English)

Ausbildung

Degree in Biomedical Engineering

Jobbeschreibung

At Medtronic you can begin a life-long career of exploration and innovation while helping champion healthcare access and equity for all. Youll lead with purpose breaking down barriers to innovation in a more connected compassionate world.

A Day in the Life

Gain the opportunity to be at the forefront of the future of electrophysiology and address the needs of our patients globally. As a Field Service Specialist (m / w / d) with our fast-growing Cardiac Ablation Solutions (CAS) team you will play a key role in providing technical support for the Clinical Field and Sales team for assessment installation servicing and maintenance of the Affera Mapping and Ablation System equipment. We are dedicated to leading the market with our innovating cutting-edge ablation catheters cardiac mapping systems and traditional electrophysiology (EP) products.

Join our team and be part of a community of experts committed to ensuring quality and affordable care around the world. This position will be based primarily in Germany and also other European markets and will be a remote role. Travel to Medtronic locations may be needed to attend meetings from time to time.

Responsibilities may include the following and other duties may be assigned :

• Perform site assessments installations inspections verifications corrective and preventive maintenance to ensure successful implementations of Affera equipment.
• Maintain and submit technical records as per regulatory requirements.
• Input to technical knowledge base and dissemination of knowledge of our products to Sales and Clinical teams.
• Input to service processes to ensure continual improvement and evolution of the Field Service organization. This includes the development and maintenance of Service documentation and procedures.
• Participate in the development and delivery of technical training to our distributors partners agents and technically qualified representatives of customer base.
• Facilitate the smooth transfer of new products into commercial launch by participating in all stages of the design transfer into commercial production.

Required Knowledge and Experience :

• Technical education such as a degree in biomedical engineering or similar background
• Around 5 years experience in field engineering maintenance in medical devices aerospace or other highly regulated environments (medical devices desirable)
• Experience in Electrophysiology / Cath Labs particularly with mapping / navigation systems is strongly preferred
• Ability to troubleshoot problems and technically diagnose medical equipment
• A strong working knowledge in German and English

There is a facility-based immunization requirement for this position. Therefore full Measles immunization is a requirement to fill the open position.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position but they are not an exhaustive list of all the required responsibilities and skills of this position.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package

A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits resources and competitive compensation plans designed to support you at every career and life stage.

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

Our Mission to alleviate pain restore health and extend life unites a global team of 95000 passionate people.

We are engineers at heart putting ambitious ideas to work to generate real solutions for real people. From the R&D lab to the factory floor to the conference room every one of us experiments creates builds improves and solves. We have the talent diverse perspectives and guts to engineer the extraordinary.

Learn more about our business mission and our commitment to diversity here

Required Experience :

Unclear Seniority

Key Skills

Employment Type : Full-Time

Experience : years

Vacancy : 1