Field Service Engineer - Germany

SAIC; Baumholder; Vor Ort; EUR 70.000 - 90.000; Vollzeit

Zusammenfassung

SAIC is seeking 5 Field Service Experts to support the Integrated Battle Command System (IBCS) Team, primarily based in Huntsville, Alabama with travel to European Command locations. This role involves technical support, system integration, and collaboration with military personnel to ensure the operational success of the IBCS system.

Qualifikationen

• BS and nine (9) years' experience or six (6) in lieu of degree.
• Must possess an active DoD Secret Clearance.
• Security+ certified preferred on Day 1.

Aufgaben

• Provide technical support to maintain and sustain IBCS systems.
• Integrate and maintain systems running Red Hat Enterprise Linux.
• Advise customers on IBCS system capabilities and limitations.

Kenntnisse

Tactical networks experience

Troubleshooting of computer systems

Oral communications

Ability to prioritize tasks

Independently work under deadlines

Ausbildung

Bachelor's Degree

Jobbeschreibung

Description

SAIC is currently seeking 5 Field Service Expert (FSE) to support SAIC's Integrated Battle Command System (IBCS) Team.

Primary duty location isHuntsville, Alabama with travel toEuropean Command (EUCOM)locations.

Team members will train in Huntsville for approximately 5 months and then travel 100% of the time in country for a twelve-month period.

JOB DESCRIPTION:

This team is responsible for delivering high-level technical support, system integration, and field service engineering for the IBCS Program. The position involves collaborating with military and civilian personnel to ensure the seamless deployment, operation, and maintenance of the IBCS system.

• Provide technical support services in support of maintaining and sustaining fielded IBCS systems, equipment and software at all identified locations
• Represent the IBCS program as the primary point of contact
• Integrate and maintain systems running Red Hat Enterprise Linux and integrate COTS/GOTS products with IBCS systems
• Assist in the emplacement and initialization of the IBCS system
• Advise customers on the capabilities and limitations of the IBCS system
• Assist in troubleshooting IBCS hardware, software, and networks
• Provide feedback to program leadership regarding system performance and end-user feedback
• Perform operator and maintainer tasks on equipment, integrated systems, subsystems, and software
• Conduct training
• Support Program Help Desk
• Conduct scheduled equipment inventories

Qualifications

REQUIRED EDUCATION:

• BS and nine (9) years' experience; six (6) years' experience accepted in lieu of degree (per contract) - Mid-Level
• BS and nine (9) years' experience; six (6) years' experience accepted in lieu of degree (per contract) Senior Level

REQUIRED SKILLS:

• Experience with tactical networks and troubleshooting
• In field operator training
• Troubleshooting of computer systems and networks
• Good oral communications
• Ability to effectively prioritize and execute tasks in high-pressure environments
• Able to work independently and efficiently with short term deadlines

REQUIRED CLEARANCE:

• Must possess an active DoD Secret Clearance

REQUIRED CERTIFICATIONS:

• Security+ certified (Preferred on Day 1)
• Linux + certification or the ability to obtain within three months of hire date

DESIRED SKILLS:

• Army MOS 14 series - Air Defense Artillery OR 140 series - Air and Missile Defense (AMD) Systems
• IBCS experience maintaining and sustaining fielded IBCS systems, equipment and software
• Willingness to acquire CDL
• Deployment experience OCONUS