Field Service Engineer (f/m/d) in Dresden/Freiberg

2050 K-T G.M.B.H. Germany; Dresden; Vor Ort; EUR 45.000 - 65.000; Vollzeit

Zusammenfassung

A leading company in the Semiconductor Industry is seeking a Field Service Engineer based in Dresden. This role involves troubleshooting, customer interaction, and potentially traveling up to 30%. The position offers comprehensive training and a competitive benefits package including 30 vacation days.

Leistungen

Dynamic job in Semiconductor Industry

Team events (family summer event, Christmas party)

Competitive, family-friendly total rewards package

30 days of vacation

Extensive initial and further training

Qualifikationen

• Engineer's degree or ~3 years of relevant experience.
• Understanding of electronics, mechanical, and electro-optical systems.
• Fluency in English and German.

Aufgaben

• Responsible for customer service & troubleshooting of capital equipment.
• Prepare field service reports and document recurring problems.
• Coordinate actions with customers to minimize downtime.

Kenntnisse

Troubleshooting

Customer relation

Analytical problem-solving

Teamwork

Communication

Ausbildung

Certified engineer (Bachelor, Master, Diplom) or degree from advanced technical school

Tools

MS Office

Jobbeschreibung

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Client:

2050 K-T G.M.B.H. Germany

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Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

c05046473eb6

Job Views:

2

Posted:

15.06.2025

Expiry Date:

30.07.2025

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Job Description:

Description

We are looking for a Field Service Engineer to support our customers with current and future installed tools at customer sites.

We will consider new graduates provided they demonstrate a strong hands-on aptitude and a desire to succeed.

** Position is based in Dresden/ Freiberg **

YOUR MAYOR RESPONSIBILITIES

• Primarily responsible for customer service activities associated with updating, troubleshooting, diagnosing and repairing of highly complex capital equipment atcustomer site.
• Representing the company to the customer and accountability for customer satisfaction with service.
• Assuring operational quality of system equipment. Coordinating actions with customers to minimize down time.
• Preparation of field service reports on customer support activity and providing documentation to other supporting functions on re-occurring problems. May provide assistance to installation engineers in resolving problems.

WHAT YOU WILL BRING

• Certified engineer (Bachelor, Master, Diplom) or degree from advanced technical school or work experience of ~3 years.
• Ability to understand and troubleshoot problems in software and electronics, optics, mechanical, electro-mechanical and electro-optical systems to address on site customer problems.
• Excellent customer relation and excellent analytical problem-solving skills.
• Ability to work in a high-pressure environment.
• Ability to work in a team within a multi-cultural environment.
• Fluent in English and German language is a must.
• Proficiency in MS office tools
• Experience in the semiconductor or electronic industry is a plus
• The candidate needs to be a hands-on type person, enthusiastically interested in learning new things and keen on communicating with customers and our internal Division.
• Domestic and international travel may be required.up to 30 %.

Successful applicants will be formally trained at one of our award-winning training center’s in USA California, Singapore or Taiwan

WHAT WE OFFER:

• Dynamic job in the Semiconductor Industry.
• Great team to work with in Dresden.
• Team events (e.g. family summer event, Christmas party).
• We offer a competitive, family friendly total rewards package.
• Variable compensation components, e.g. participation in company stock purchase plan.
• Extensive initial and guaranteed further training.
• 30 days of vacation.

Minimum Qualifications

Certified engineer (Bachelor, Master, Diplom) or degree from advanced technical school or work experience of ~3 years.