Field Service Engineer (f / m / d) in Dresden / Freiberg

2050 K-T G.M.B.H. Germany; Dresden; Vor Ort; EUR 40.000 - 80.000; Vollzeit

Zusammenfassung

An established industry player is seeking a Field Service Engineer to support customers with advanced tools in Dresden. This dynamic role involves troubleshooting, diagnosing, and repairing complex equipment at customer sites. The ideal candidate will have a strong engineering background, excellent problem-solving skills, and the ability to thrive in a high-pressure, multicultural environment. With a commitment to customer satisfaction, you will ensure operational quality and minimize downtime. Join a great team in the semiconductor industry, where you will receive extensive training and enjoy a competitive rewards package, including 30 days of vacation and team events.

Leistungen

30 days of vacation

Team events

Family-friendly total rewards package

Variable compensation components

Extensive initial training

Guaranteed further training

Qualifikationen

• Certified engineer with a degree or relevant work experience of ~3 years.
• Ability to troubleshoot software and electronic systems.

Aufgaben

• Responsible for troubleshooting and repairing complex capital equipment.
• Prepare field service reports and coordinate actions with customers.

Kenntnisse

Problem-solving skills

Customer relation skills

Fluency in English

Fluency in German

Ability to work under pressure

Teamwork in multicultural environment

Ausbildung

Bachelor's degree in Engineering

Master's degree in Engineering

Diplom

Technical school degree

Tools

MS Office

Jobbeschreibung

We are looking for a Field Service Engineer to support our customers with current and future installed tools at customer sites.

We will consider new graduates provided they demonstrate a strong hands-on aptitude and a desire to succeed.

• Position is based in Dresden / Freiberg

YOUR MAYOR RESPONSIBILITIES

• Primarily responsible for customer service activities associated with updating, troubleshooting, diagnosing and repairing of highly complex capital equipment atcustomer site.
• Representing the company to the customer and accountability for customer satisfaction with service.
• Assuring operational quality of system equipment. Coordinating actions with customers to minimize down time.
• Preparation of field service reports on customer support activity and providing documentation to other supporting functions on re-occurring problems. May provide assistance to installation engineers in resolving problems.

WHAT YOU WILL BRING

• Certified engineer (Bachelor, Master, Diplom) or degree from advanced technical school or work experience of ~3 years.
• Ability to understand and troubleshoot problems in software and electronics, optics, mechanical, electro-mechanical and electro-optical systems to address on site customer problems.
• Excellent customer relation and excellent analytical problem-solving skills.
• Ability to work in a high-pressure environment.
• Ability to work in a team within a multi-cultural environment.
• Fluent in English and German language is a must.
• Proficiency in MS office tools
• Experience in the semiconductor or electronic industry is a plus
• The candidate needs to be a hands-on type person, enthusiastically interested in learning new things and keen on communicating with customers and our internal Division.
• Domestic and international travel may be required.up to 30 %.

Successful applicants will be formally trained at one of our award-winning training center’s in USA California, Singapore or Taiwan

WHAT WE OFFER :

• Dynamic job in the Semiconductor Industry.
• Great team to work with in Dresden.
• Team events (e.g. family summer event, Christmas party).
• We offer a competitive, family friendly total rewards package.
• Variable compensation components, e.g. participation in company stock purchase plan.
• Extensive initial and guaranteed further training.
• 30 days of vacation.

Minimum Qualifications

Certified engineer (Bachelor, Master, Diplom) or degree from advanced technical school or work experience of ~3 years.