Field Service Engineer - DRESDEN based

Servomex; Frankfurt; Vor Ort; EUR 50.000 - 80.000; Vollzeit

Zusammenfassung

An innovative company is seeking a dedicated Field Service Engineer to join their dynamic team in Dresden. This role offers the opportunity to work with cutting-edge gas analysis technology while providing exceptional service to clients across Germany. The ideal candidate will possess a strong technical background and a passion for building relationships within the semiconductor industry. With a focus on service excellence, you will be responsible for training customers and ensuring that all Servomex products are maintained to the highest standards. Join a forward-thinking organization committed to diversity and employee empowerment, where your contributions will directly impact growth and customer satisfaction.

Leistungen

Comprehensive benefits package

Flexible working hours

Travel opportunities across Europe

Professional development training

Qualifikationen

• Proven track record in field service engineering and instrumentation repair.
• Strong technical background with the ability to adapt to sophisticated systems.

Aufgaben

• Service, repair, and commission Servomex products to meet customer expectations.
• Develop strong relationships with key customers in the semiconductor industry.
• Conduct service training for customers and provide technical support.

Kenntnisse

Business English

German

Instrumentation Repair

Gas Analyser Knowledge

Customer Relationship Management

Technical Troubleshooting

Attention to Detail

Start-up and Commissioning

Ausbildung

Bachelor's Degree in Chemical Engineering

Bachelor's Degree in Physics

Bachelor's Degree in Electronics

Jobbeschreibung

• The opportunity is based in Dresden, with travel throughout Germany, specifically East Germany

Servomex, the world leader in gas analysis and part of the FTSE 250 Spectris Group, is excited to be creating a new role for a Field Service Engineer (FSE) to join our team, based in Dresden, Germany. The talented FSE will provide support for Servomex Analysers and Systems at a hugely exciting time of rapid growth in the region.

The successful candidate will conduct service training for customers and Servomex employees, as well as provide technical support to customers and distributors throughout Germany and EMEAI region, they will speak English and German.

About The Opportunity :

• To service, repair and commission all Servomex products to ensure that the Company’s reputation is maintained and enhanced through continually exceeding customers’ expectations.
• Develop and maintain strong relationships (point of contact) with key customers in the semiconductor (SEMI) industry, ensuring their specific needs and requirements are met and exceeded.
• Working with advanced analytical methods, such as gas chromatography (GC), and performing precise oxygen and water measurements at PPB and PPT levels.
• Carry out FAT and SAT of systems.
• Actively be involved with quoting service activities and pursuing potential business.
• Complete repair, service and commissioning reports and any other required documentation.
• Provide assistance with systems testing and build to the Systems Engineering team to ensure that systems meet the required performance and specification prior to shipment.
• Travel required across Germany, with occasional trips to other European countries and the Middle East.
• To be based out of our facility in Dresden (commute or be willing to relocate to the Dresden area).

About Your Talent :

Essential skills and experience :

• Business English and German
• Proven track record of working within a FSE position, repairing instrumentation as well as installing and troubleshooting; it would be a distinct advantage to have knowledge / experience of working with complex gas analysers – however comprehensive training will be provided to the successful candidate.
• Specific experience / expertise in the SEMI industry would be a significant advantage.
• Strong technical / electronic / instrumentation background with exceptional attention to detail; combined with the ability and desire to quickly learn and adapt to sophisticated instrumentation is vital.
• Desire, ability and passion to build strong working relationships with customers.
• Experienced in working within the following industries - oil and gas, industrial gases, cement, food and chemical.
• Experience with Start-up, Commissioning, FAT and SAT.
• Ability to interpret maintenance manuals, schematics, and wiring diagrams.
• Full clean driving licence.

Essential Qualifications :

• Bachelor’s Degree (or equivalent) in Chemical Engineering, Physics, Chemistry, Electronics, Electrical Engineering, Instrumentation or closely related subject / discipline.

Desirable Qualifications :

• Safety / Hazardous’ related certifications / qualifications.

A full job description will be provided during the selection process.

Location : based in Dresden (with flexibility for travel across Germany - specific focus on regions in East Germany ).

The successful candidate will also travel to EMEAI regions on occasion.

Work Pattern : Monday to Friday.

Basic Salary Range : EUR 50K - 80K Plus Benefits

The above salary range represents a general guideline; Servomex considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.

Servomex offers a comprehensive benefits package commensurate with its status as a world class organisation committed to high performance, customer focus and employee empowerment.

We are happy to consider any reasonable adjustments that candidates with a disability may need during the recruitment process and you will be asked whether you require any such adjustments during the application process. Please note we will also make reasonable adjustments wherever possible to enable employees to complete their roles to the best of their ability.

About Us :

Servomex is also committed to creating a culture of diversity, inclusion and equal opportunities, where every applicant is assessed fairly for employment based solely on merit, where every employee can fulfil their potential and where fairness, inclusion and equal opportunities exist throughout employment.