Field Service Engineer

Evac Group; Hemmoor; Vor Ort; EUR 45.000 - 80.000; Vollzeit

Zusammenfassung

An established industry player in sustainable marine solutions is seeking a dedicated Field Service Engineer to join their Onboard Service team. In this dynamic role, you will be the frontline support, ensuring optimal performance of innovative water and waste technologies across the globe. Your expertise will be crucial in commissioning new systems, troubleshooting technical issues, and training field teams. With opportunities for global travel and a focus on customer satisfaction, this role promises to be both challenging and rewarding. If you're ready to make a significant impact in the maritime industry, this is the perfect opportunity for you.

Qualifikationen

• Bachelor’s or Master’s degree in Engineering or relevant vocational qualification.
• Strong mechanical and electrical technical skills with a focus on problem-solving.

Aufgaben

• Perform preventive maintenance, troubleshooting, and repair on customer sites.
• Deliver field training and support to new Service Technicians and Engineers.

Kenntnisse

mechanical technical skills

electrical technical skills

technical drawing interpretation

report writing

communication skills

problem-solving

Ausbildung

Bachelor’s degree in Engineering

Master’s degree in Engineering

relevant vocational qualification

Tools

MS Word

MS Excel

control software

Jobbeschreibung

Evac has been a pioneer in sustainable technologies and solutions for decades. Today we are the world’s leading provider of integrated Evac water, waste and wastewater technologies, Cathelco corrosion protection and marine growth prevention and HEM freshwater systems.

As a Field Service Engineer in our Onboard Service team, you’ll be on the front lines of technical support and service delivery—globally. Whether it’s commissioning new systems, performing advanced troubleshooting, training field teams, or delivering critical maintenance and repair services, you’ll be instrumental in supporting Evac’s mission across sailing vessels, shipyards, and customer sites worldwide.

You’ll bring deep expertise in at least one Evac product range and general competency across multiple systems. You’ll also be a key contact for internal stakeholders, offering expert-level technical advice and hands-on support to ensure customer satisfaction and optimal system performance.

What You’ll Do

Onboard Service Tasks

• Carry out preventive maintenance, repair, commissioning, warranty, and project work on customer sites
• Troubleshoot and resolve technical issues with installations and product performance
• Perform start-ups, product testing, and hands-on customer training
• Deliver field training for new Service Technicians and Engineers
• Supervise projects onsite and coordinate with Project Managers

Project & Product Support

• Provide expert field feedback to Product Management and R&D teams
• Support warranty and pre-sales surveys, including courtesy visits and system reviews
• Assist with technical support inquiries from internal teams
• Contribute to equipment testing during development phases

Customer Satisfaction & Sustainability

• Maintain professional, solution-focused communication with customers
• Write detailed reports to support service, quality improvements, and technical documentation
• Help improve products and services through lessons learned in the field

Our Requirements

• Bachelor’s or Master’s degree in Engineering or relevant vocational qualification
• Strong mechanical and electrical technical skills
• Experience reading and interpreting technical drawings, blueprints, and P&IDs
• Good working knowledge of MS Word and Excel
• Solid written and spoken English communication skills
• Knowledge of control software (basic level)
• High attention to detail and report writing skills
• Ability to work under pressure, independently or in a team
• Flexibility for global travel up to 180 days per year
• Valid driver’s licence (B)
• Suitable physical ability for work on board vessels and at shipyards

Join Us. Travel the world. Power the shift to sustainable marine solutions.

Ready to take your engineering expertise global? Apply now and become part of a passionate team driving change in the maritime industry.