Field Service Engineer

NAXCON GROUP; Bremen; Vor Ort; EUR 50.000 - 70.000; Vollzeit

Zusammenfassung

A leading engineering company in Bremen is seeking a Field Service Engineer for Software Integration. The role includes troubleshooting, consultation, and documentation of services on customer systems. Ideal candidates will have technical training in electrical engineering or IT and strong knowledge of both English and German. Competitive compensation packages and opportunities for professional growth are provided.

Leistungen

Support for German language skills

Professional growth opportunities

Regular team events

Dedicated contact person

Qualifikationen

• Completed technical training in electrical engineering or IT.
• ITIL Service Management Certification required.
• Experience with defense technology products is preferred.

Aufgaben

• Troubleshoot and rectify faults on customer systems.
• Perform services on customer systems and document them.
• Integrate software into customer devices across Germany.

Kenntnisse

Technical understanding

Experience in hazardous materials

Good written and spoken English

Good written and spoken German

Strong intercultural skills

Willingness to travel

Self-initiative

Ausbildung

Completed technical training in electrical engineering or IT

ITIL Service Management Certification

Project management certification (e.g., PRINCE2, GPM/IPMA)

Tools

Basic knowledge of SAP

Jobbeschreibung

Overview

Job Openings Field Service Engineer

NAXCON GmbH, located in the heart of Freiburg, is at the forefront of the German IT and engineering industry. Our experts have extensive knowledge in software and hardware development, state-of-the-art electronics, and future-oriented technologies such as artificial intelligence and virtual reality. We pursue in-house innovation projects as well as research & development, and renowned companies trust our engineers for a wide range of projects.

Position

Field Service Engineer for Software Integration

Location

Bremen, Germany

Field

Defence

Type

Full-time

Responsibilities

• Troubleshooting and fault rectification (electrical/mechanical) on customer systems
• Consultation and coordination of own activities at the customer\'s premises
• Performance of services on customer systems
• Documentation of services performed and creation of error logs
• Integration of software into customer devices at locations throughout Germany
• Testing of software components according to specifications
• Performing acceptance tests on IT system-integrated platforms
• Assuming responsibility for compliance with costs, quality, and deadlines
• Interface coordination with national and international companies involved at the conversion site
• Maintenance of complex database applications
• Support in the creation of training, maintenance, and operating concepts for military customers
• Support of the development department during the design phase
• Participation in industry and customer training courses
• Support in calculation and concept creation in the areas of integration, installation, and commissioning, as well as technical and logistical support

Requirements

• Completed technical training in electrical engineering or IT, preferably with additional qualifications
• ITIL Service Management Certification (valid at submission)
• Project management certification (e.g., PRINCE2, GPM/IPMA)
• Knowledge of defense technology products is an advantage
• Valid license to drive vehicles in categories B, preferably also BE and C1E
• Good written and spoken English and German skills
• Experience in handling hazardous materials and protective equipment
• Knowledge of software and hardware integration
• Basic knowledge of SAP
• Willingness to travel extensively
• Good technical understanding
• Ability to work independently and on your own initiative, as well as a service-oriented attitude
• High degree of care, precision, and quality awareness
• Strong intercultural skills

What We Offer

• Join a cosmopolitan and internationally mixed team: We welcome individuals from all backgrounds and cultures to contribute their unique perspectives and talents to our team.
• Polish your German language skills: If you are looking to improve your German language skills, we offer a supportive environment where you can practice and develop your language abilities: whether you are a beginner or an advanced speaker.
• Benefit from a fixed contact person from the company: We assign a dedicated contact person who will provide guidance and support throughout your employment with us.
• Professional growth and development: Engineers can immerse themselves in new industries or projects after just 1-2 years and actively transfer knowledge.
• Regular team events with the company: We organize regular team events to promote collaboration and strengthen team bonds.
• Competitive compensation package: A comprehensive and competitive compensation package including a salary commensurate with experience and expertise.
• Or refer someone