Field Process Engineer (m / w / d) - Forschung, IT

Oxford Instruments GmbH; Wiesbaden; Vor Ort; EUR 80.000 - 100.000; Vollzeit

Zusammenfassung

A leading technology company in Wiesbaden is seeking a candidate for process acceptance roles. The ideal applicant holds a master's degree in a relevant field and has experience in the semiconductor industry. Responsibilities include carrying out acceptance tests, providing training, and maintaining strong customer relations. The position offers extensive travel opportunities and benefits like a company car and flexible working hours.

Leistungen

Company car

Pension plan benefits

Language courses

Frequent travel opportunities

Flexible working hours

Supportive team and culture

Development programs

Home office options

30 days paid leave

Qualifikationen

• Significant experience in the semiconductor industry or academic institution.
• Self-starting, diligent, and enthusiastic.
• Prepared to undertake extensive travel up to 90%.

Aufgaben

• Carry out process acceptance and support visits in the EMEA.
• Demonstrate tool performance for customer acceptance tests.
• Provide training both at OIPT and customer sites.

Kenntnisse

Thin film measuring skills (e.g., SEMs)

Etching experience

Good diagnostic skills

Problem-solving abilities

Excellent customer service focus

Written and oral communication in English

Ausbildung

Masters level in physics, chemistry, or a closely related field

Jobbeschreibung

Your Key Responsibilities would be:

• Carry out process acceptance and support visits as required within the EMEA.
• Demonstrate process performance of tools installed at customer sites to pass customer acceptance tests and achieve system acceptance. This will involve foreign travel.
• Carry out remote process work for tool acceptances and issue support, including acting as main customer contact for these acceptances.
• Actively follow up all acceptances with customers to obtain signatures of acceptance. Timely forwarding of these forms to Resource Controller, helpdesk, and finance as required.
• Develop an excellent working knowledge of the technology to facilitate fault-finding and root cause analysis on processing results or equipment performance to deliver optimized process and hardware performance.
• Carry out customer training both at OIPT and at customer sites.
• Liaise with the process department and development teams to gain a working knowledge of new processing requirements for new market technologies.
• Liaise with the Sales Team to provide useful background information.

You would be an ideal match if you have:

• Masters level minimum in physics, chemistry, or a closely related field.
• Significant experience in the semiconductor industry or relevant experience in an academic institution.
• Thin film measuring skills (e.g., SEMs).
• Etch experience is essential.
• Self-starting, diligent, and enthusiastic. A professional approach to working independently and managing your own time.
• Highly innovative with good lateral thinking skills for identifying opportunities for technology development applications.
• Focused on excellent customer service.
• Good diagnostic skills and problem-solving abilities. A positive and enthusiastic attitude towards technical challenges, with flexibility to adapt to changes in specifications or priorities.
• Excellent written and oral communication skills in English. Able to articulate, present, and report on technical or complex issues clearly and succinctly.
• Driving license.
• Prepared to undertake extensive travel up to 90%.

We offer:

• Company car
• Pension plan benefits
• Language courses
• Frequent travel opportunities
• Flexible working hours
• Supportive team and culture
• Development programs
• Home office options
• 30 days paid leave