Field Applications Specialist - Germany

Gold Group Ltd; Hamburg; Remote; EUR 50.000 - 80.000; Vollzeit

Zusammenfassung

A leading biotech company is seeking a Field Applications Specialist to provide exceptional pre- and post-sales support for their cutting-edge single-cell multi-omics platform. The role involves training users, consulting on experimental designs, and collaborating closely with the sales team to drive technology adoption. Ideal candidates will have a strong background in oncology, relevant customer-facing experience, and excellent communication skills in both German and English.

Leistungen

Comprehensive health and wellness benefits

Flexible remote work environment

Career development opportunities

Collaborative and inclusive culture

Qualifikationen

• 2+ years in a customer-facing role, ideally as a Field Applications Specialist.
• Strong knowledge of single-cell and NGS technologies.
• Hands-on experience in pre-sales support for life sciences.

Aufgaben

• Deliver pre- and post-sales technical support to research institutions.
• Provide training to users on single-cell multi-omics platforms.
• Consult on experimental design and troubleshoot technical issues.

Kenntnisse

Communication

Customer Support

Technical Troubleshooting

Training

Bioinformatics

Ausbildung

Master's or Ph.D. in Molecular Biology, Genetics, Biochemistry

Tools

Python

Jupyter Notebooks

Jobbeschreibung

Field Applications Specialist - Germany (Remote)

Empowering Precision Medicine Through Single-Cell Innovation

A pioneering force in the biotechnology space is seeking a passionate and driven Field Applications Specialist to join its expanding team across EMEA. This remote-based role offers an exciting opportunity to be at the forefront of single-cell multi-omics transforming how cancer and complex diseases are understood and treated.

What You'll Do

• Deliver expert pre- and post-sales technical support , guiding top-tier research institutions and clinical labs in oncology and immunology.
• Provide on-site and remote training , empowering users to unlock the full potential of a cutting-edge single-cell multi-omics platform.
• Consult on experimental design, sample prep, and data analysis , helping customers navigate complex workflows.
• Troubleshoot technical issues and ensure rapid, effective resolution in collaboration with internal teams.
• Partner closely with Sales to conduct pre-sales presentations and demos , driving adoption of innovative technology.
• Serve as the voice of the customer-sharing feedback to shape ongoing product development.
• Maintain accurate CRM records to support customer success efforts.

What You'll Bring

• Background in (heme) oncology or relevant experience in selling / supporting oncology research applications.
• Minimum 2 years in a customer-facing role , ideally as a Field Applications Specialist or similar.
• Hands-on experience in pre-sales support for life sciences or genomic technologies.
• Educational background : Master's or Ph.D. in Molecular Biology, Genetics, Biochemistry, or a related field.
• Strong knowledge of single-cell and NGS technologies, NGS background highly recommended; single-cell experience a strong plus.
• Familiarity with bioinformatics tools (Python, Jupyter Notebooks) desirable.
• Excellent communication skills in both German and English .
• Willingness to travel up to 50% to support customer engagements and scientific events.

Why Join?

You'll be joining a mission-led, innovation-focused biotech company that is redefining how we study and treat disease empowering customers to unlock unprecedented insights at the single-cell level. Beyond a competitive salary, this role offers :

• Comprehensive health and wellness benefits
• Flexible remote work environment
• Career development opportunities and internal mobility
• A collaborative and inclusive culture where your contributions matter

Services advertised by Gold Group are those of an Agency and / or an Employment Business.

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