Field Applications Specialist - Germany

Gold Group Ltd; Frankfurt; Remote; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

Join a pioneering biotech company as a Field Applications Specialist, where you'll drive the adoption of innovative single-cell multi-omics solutions in oncology and immunology. This remote role offers the chance to empower research institutions with expert support, training, and consultation, while being part of a mission-led, innovative team focused on transforming disease analysis and treatment.

Leistungen

Comprehensive health and wellness benefits

Flexible remote work environment

Career development opportunities

Collaborative culture

Qualifikationen

• Minimum 2 years in a customer-facing role, ideally as Field Applications Specialist.
• Strong knowledge of single-cell and NGS technologies; familiarity with bioinformatics tools is desirable.
• Excellent communication skills in both German and English.

Aufgaben

• Deliver pre- and post-sales technical support for oncology and immunology applications.
• Provide training and consult on experimental design and data analysis.
• Troubleshoot technical issues and partner with Sales for demonstrations.

Kenntnisse

Customer-facing role experience

Communication skills

NGS technologies knowledge

Single-cell experience

Bioinformatics tools familiarity

Ausbildung

Master's or Ph.D. in Molecular Biology, Genetics, Biochemistry

Tools

Python

Jupyter Notebooks

Jobbeschreibung

Field Applications Specialist - Germany (Remote)

Empowering Precision Medicine Through Single-Cell Innovation

A pioneering force in the biotechnology space is seeking a passionate and driven Field Applications Specialist to join its expanding team across EMEA. This remote-based role offers an exciting opportunity to be at the forefront of single-cell multi-omics transforming how cancer and complex diseases are understood and treated.

What You'll Do

• Deliver expert pre- and post-sales technical support , guiding top-tier research institutions and clinical labs in oncology and immunology.
• Provide on-site and remote training , empowering users to unlock the full potential of a cutting-edge single-cell multi-omics platform.
• Consult on experimental design, sample prep, and data analysis , helping customers navigate complex workflows.
• Troubleshoot technical issues and ensure rapid, effective resolution in collaboration with internal teams.
• Partner closely with Sales to conduct pre-sales presentations and demos , driving adoption of innovative technology.
• Serve as the voice of the customer-sharing feedback to shape ongoing product development.
• Maintain accurate CRM records to support customer success efforts.

What You'll Bring

• Background in (heme) oncology or relevant experience in selling / supporting oncology research applications.
• Minimum 2 years in a customer-facing role , ideally as a Field Applications Specialist or similar.
• Hands-on experience in pre-sales support for life sciences or genomic technologies.
• Educational background : Master's or Ph.D. in Molecular Biology, Genetics, Biochemistry, or a related field.
• Strong knowledge of single-cell and NGS technologies, NGS background highly recommended; single-cell experience a strong plus.
• Familiarity with bioinformatics tools (Python, Jupyter Notebooks) desirable.
• Excellent communication skills in both German and English .
• Willingness to travel up to 50% to support customer engagements and scientific events.

Why Join?

You'll be joining a mission-led, innovation-focused biotech company that is redefining how we study and treat disease empowering customers to unlock unprecedented insights at the single-cell level. Beyond a competitive salary, this role offers :

• Comprehensive health and wellness benefits
• Flexible remote work environment
• Career development opportunities and internal mobility
• A collaborative and inclusive culture where your contributions matter

Services advertised by Gold Group are those of an Agency and / or an Employment Business.

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