Field Applications Specialist - Germany

Gold Group Ltd; Düsseldorf; Remote; EUR 60.000 - 85.000; Vollzeit

Zusammenfassung

A leading biotechnology company is looking for a Field Applications Specialist to support oncology research through innovative single-cell multi-omics technology. This remote role involves providing expert technical support, consulting on experimental design, and collaborating closely with the sales team. Ideal candidates will hold a Master's or Ph.D., have experience in pre-sales support, and possess strong problem-solving and communication skills. Join a mission-driven organization that values innovation and offers competitive benefits.

Leistungen

Comprehensive health and wellness benefits

Flexible remote work environment

Career development opportunities

Inclusive culture

Qualifikationen

• Minimum 2 years in a customer-facing role as a Field Applications Specialist or similar.
• Hands-on experience in pre-sales support for life sciences or genomic technologies.
• Strong knowledge of single-cell and NGS technologies.

Aufgaben

• Deliver expert pre- and post-sales technical support to research institutions.
• Provide on-site and remote training on single-cell multi-omics platforms.
• Consult on experimental design and troubleshoot technical issues.

Kenntnisse

Communication

Technical Support

Customer Engagement

Problem Solving

Bioinformatics

Ausbildung

Master's or Ph.D. in Molecular Biology, Genetics, Biochemistry

Tools

Python

Jupyter Notebooks

Jobbeschreibung

Field Applications Specialist - Germany (Remote)

Empowering Precision Medicine Through Single-Cell Innovation

A pioneering force in the biotechnology space is seeking a passionate and driven Field Applications Specialist to join its expanding team across EMEA. This remote-based role offers an exciting opportunity to be at the forefront of single-cell multi-omics transforming how cancer and complex diseases are understood and treated.

What You'll Do

• Deliver expert pre- and post-sales technical support , guiding top-tier research institutions and clinical labs in oncology and immunology.
• Provide on-site and remote training , empowering users to unlock the full potential of a cutting-edge single-cell multi-omics platform.
• Consult on experimental design, sample prep, and data analysis , helping customers navigate complex workflows.
• Troubleshoot technical issues and ensure rapid, effective resolution in collaboration with internal teams.
• Partner closely with Sales to conduct pre-sales presentations and demos , driving adoption of innovative technology.
• Serve as the voice of the customer-sharing feedback to shape ongoing product development.
• Maintain accurate CRM records to support customer success efforts.

What You'll Bring

• Background in (heme) oncology or relevant experience in selling / supporting oncology research applications.
• Minimum 2 years in a customer-facing role , ideally as a Field Applications Specialist or similar.
• Hands-on experience in pre-sales support for life sciences or genomic technologies.
• Educational background : Master's or Ph.D. in Molecular Biology, Genetics, Biochemistry, or a related field.
• Strong knowledge of single-cell and NGS technologies, NGS background highly recommended; single-cell experience a strong plus.
• Familiarity with bioinformatics tools (Python, Jupyter Notebooks) desirable.
• Excellent communication skills in both German and English .
• Willingness to travel up to 50% to support customer engagements and scientific events.

Why Join?

You'll be joining a mission-led, innovation-focused biotech company that is redefining how we study and treat disease empowering customers to unlock unprecedented insights at the single-cell level. Beyond a competitive salary, this role offers :

• Comprehensive health and wellness benefits
• Flexible remote work environment
• Career development opportunities and internal mobility
• A collaborative and inclusive culture where your contributions matter

Services advertised by Gold Group are those of an Agency and / or an Employment Business.

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