Field Application Engineer (f / m / d) Smart Metering

de Gier Recruitment Solutions; Berlin; Hybrid; EUR 50.000 - 70.000; Vollzeit

Zusammenfassung

A leading company is seeking a Field Application Engineer in Berlin to provide technical support for customers in smart metering solutions. This role involves configuring meters, guiding installations, and ensuring customer satisfaction through effective troubleshooting and communication. The ideal candidate has a degree in Electrical Engineering, relevant experience, and is fluent in English with either German or French.

Leistungen

Competitive compensation and benefits package

Opportunities for professional development and further education

Collaborative and supportive work environment

Qualifikationen

• 3 years of experience with electricity meters, field application support, or smart grid technology.
• Fluent in English and either German or French.
• Based in Berlin/Brandenburg, willing to travel.

Aufgaben

• Provide technical support for sales, helping customers choose the right type of electricity meter.
• Configure meters for customer-specific needs.
• Guide customers through installation and troubleshoot issues.

Kenntnisse

Communication

Problem-solving

Customer Support

Technical Writing

Ausbildung

Degree in Electrical Engineering

Completed technical apprenticeship (Ausbildung)

Jobbeschreibung

Do you have deep technical knowledge of electricity meters and want to support customers in realworld deployments Were looking for a Field Application Engineer (f / m / d) to bridge the gap between engineering and sales guiding clients through the integration configuration and troubleshooting of smart metering and grid communication solutions.

Do you have deep technical knowledge of electricity meters and want to support customers in realworld deployments Were looking for a Field Application Engineer (f / m / d) to bridge the gap between engineering and sales guiding clients through the integration configuration and troubleshooting of smart metering and grid communication solutions.

Responsibilities

• Provide technical support for sales helping customers choose the right type of electricity meter for their application (e.g. singlephase threephase CT / VT meters)
• Configure meters for customerspecific needs (load profiles communication interfaces firmware options)
• Guide customers through installation calibration and field testing procedures
• Troubleshoot hardware firmware and connectivity issues onsite or remotely
• Assist in pilot projects proofofconcept installations and acceptance testing
• Collaborate with R&D to resolve technical compatibility issues and provide customer feedback for product improvements
• Deliver technical training demos and documentation to support field teams and partners

Meter & Communication Knowledge Required

• Strong understanding of electricity metering technologies : AMI AMR and smart meters
• Familiarity with DLMS / COSEM MBus MODBUS NBIoT Zigbee LoRaWAN or other grid communication protocols
• Knowledge of meter calibration tariff programming and security features (e.g. encryption authentication)

Success Indicators

• Fast and accurate support for customer configurations
• Smooth execution of product pilots and field rollouts
• High customer satisfaction with technical onboarding and support

Requirements

• Degree in Electrical Engineering or completed technical apprenticeship (Ausbildung) with relevant experience
• 3 years of experience with electricity meters field application support or smart grid technology
• Excellent communication and problemsolving skills
• Fluent in English and either German or French
• Based in Berlin / Brandenburg willing to travel to customer sites and pilot projects
• A challenging and rewarding position in a dynamic and innovative company.
• Competitive compensation and benefits package.
• Opportunities for professional development and further education.
• A collaborative and supportive work environment.
• Hybrid is preferred

Degree in Electrical Engineering or completed technical apprenticeship (Ausbildung) with relevant experience 3+ years of experience with electricity meters, field application support, or smart grid technology Excellent communication and problem-solving skills Fluent in English and either German or French Based in Berlin / Brandenburg, willing to travel to customer sites and pilot projects

Key Skills

Laboratory Experience,ADAS,LAN,Debugging,Technical Writing,Product Demos,Customer Support,Automotive Diagnostics,Cloud Architecture,Spectroscopy,System Administration,Unity

Employment Type : Full Time

Experience : years

Vacancy : 1

Field Application Engineer • Berlin, Berlin, Germany