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A technology company based in Stuttgart is seeking a full-time technical support specialist. You will be responsible for customer visits, technical demonstrations, and providing on-site assistance. The ideal candidate has a relevant degree or over 3 years of experience in a technical field and proficiency in programming. The role may require up to 35% business travel and includes opportunities for training customers and engaging at trade shows.
Customer Visits and Demonstrations : Together with our sales colleagues you visit customers and demonstrate cobots and applications.
Pre-Sales Support : You are responsible for technical requirements in the pre-sales phase and develop technical solutions together with your colleagues. You act as a bridge between Delta the customer and our application partners.
On-site Technical Support : You provide on-site assistance to customers solve technical problems and ensure error-free implementation of various applications and demo setups.
Trade Shows and Events : You present your technical expertise at trade fairs and are confident in engaging with customers.
Training and Education : You train and educate our customers and partners and enjoy sharing your knowledge.
Business Travel : You may spend up to 35% of your working time traveling for business.
Qualifications :
Technical Education : A completed degree in a relevant field (e.g. Industrial Engineering Robotics Automation Mechatronics Electrical Engineering) or more than 3 years of professional experience in a related field.
Professional Experience : More than 2 years of experience in robotics automation programming troubleshooting training or development.
Self-Organization and Motivation : You are highly self-organized and motivated. Your communication is clear efficient and purposeful.
Programming Skills : You are familiar with at least one industrial robot language and have a passion for programming controllers e.g. Python ROS 1 ROS 2 C and Siemens.
Technical Understanding : Experience with robotics projects and a strong grasp of concepts like pose multiplication forward and inverse kinematics.
Language Skills : Fluent in English (spoken and written at C2 level); German and additional languages are a plus.
Drivers License : Class B drivers license.
Microsoft Office : Proficient in Microsoft Office 365.
Additional Information :
Remote Work :
Employment Type :
Full-time
Key Skills
Laboratory Experience,ADAS,LAN,Debugging,Technical Writing,Product Demos,Customer Support,Automotive Diagnostics,Cloud Architecture,Spectroscopy,System Administration,Unity
Experience : years
Vacancy : 1