Field Application Engineer

VAT Vakuumventile AG

Our Team In Dresden, Germany Is Looking For You

Field Application Engineer (m/w/d)

Semiconductor Industry - Germany

YOUR CHALLENGES

• Identify and precisely describe technical requirements for new product developments and existing product improvements.
• Provide local customer support during New Product Introduction (NPI).
• Execute and support product setup, testing, and experiments at customer sites.
• Provide accurate and precise answers to application related technical customer requests.
• Reliable technical contributor in projects for both VAT and customers:
• Voice of VAT engineering in customer projects.
• Voice of customer engineering in product development projects.
• Take technical decisions together with customers based on general BU guidelines.
• Identify customer technical roadmaps and communicate to Product Managers.
• Support Product Managers in defining actual and future product specifications in order to protect and increase the share of wallet for VAT Group worldwide.
• Support complex technical escalations at OEM customers and end users in cooperation with responsible Product Managers.
• Support Account Managers in customer acquisition and technical negotiations, proactively drive the product requirements definition process.
• Contribute to the VAT application engineering network.
• Monitor competitor landscape, run competition analyses, and identify VAT’s competitive advantage
  

• Completed commercial or technical studies (Diploma/Masters) with a minimum of 5 years of accomplished sales experience in a customer-facing role within a semiconductor-related business.
• Strong business acumen with proven skills in influencing, presentation, negotiation, and the ability to develop and grow Key Account business.
• Highly motivated, autonomous, and success-driven, with solution-oriented thinking and the ability to work unsupervised.
• Customer-centric, with 70% face time dedicated to client engagement.
• Proficient in MS Office and ERP systems.
• Excellent verbal and written communication skills in both German and English.
• Home office flexibility.