Facility Manager, Sales Market Germany (m/f/d)

H&M; Hamburg; In loco; EUR 70.000 - 100.000; Tempo pieno

Vantaggi offerti da questo lavoro

Global Employee Discount 25%

Corporate Benefits

Holiday Pay

Company Pension Scheme

Employee Assistance Program with Lyra

Descrizione del lavoro

H&M Group is seeking a Facility Manager in Hamburg to ensure safe, functional stores and offices by delivering high-quality facility management services. You will own the full FM scope across the Sales Market, drive supplier performance and contribute to lifecycle planning and asset optimisation.

The role requires 3+ years in FM/Construction/Real Estate, fluency in English and German, and experience with CAFM systems (Planon) and MS Office.

Competenze

• Bachelor’s degree in Facility Management, Engineering, Business Administration or a related field.
• Minimum of 3 years’ experience in Facility Management, Construction and/or Real Estate.
• Proven experience in supplier and contract management within a Facility Management environment.
• Experience working with CAFM systems and proficiency in Microsoft Office.
• Fluent English and German communication skills, both written and spoken.

Mansioni

• Own the full Facility Management scope across the Sales Market, including Energy & Utilities, Cleaning, Waste & Pest Management, Technical Installations, General Building Maintenance and Shopfitting Maintenance.
• Lead supplier sourcing, procurement and contract management in partnership with Procurement.
• Monitor the condition of the property portfolio and contribute to lifecycle planning, new store openings and rebuild projects.
• Develop and oversee preventive and reactive maintenance plans and ensure compliance with Health & Safety requirements.
• Act as a trusted internal partner for stores and business functions, translating needs into facility solutions.
• Maintain asset, maintenance and financial data in the CAFM system and monitor costs vs budget.
• Drive energy management initiatives and support sustainability targets.
• Contribute to development of Facility Management through global forums and best practices.

Conoscenze

Supplier management

Contract management

Data-driven

Analytical

Cross-functional collaboration

Formazione

Bachelor's degree in Facility Management

Engineering

Business Administration

Strumenti

Planon

Microsoft Office

Descrizione del lavoro

WHAT YOU’LL DO

As a Facility Manager, you will ensure that our stores and offices provide a safe, functional and efficient environment by delivering high-quality facility management services. You will manage the full Facility Management scope across the Sales Market, drive supplier performance and support the long-term performance of our property portfolio through strategic planning, operational excellence and close business collaboration.

You will:

• Own the full Facility Management scope across the Sales Market, including Energy & Utilities, Cleaning, Waste & Pest Management, Technical Installations, General Building Maintenance and Shopfitting Maintenance, while driving category strategies in line with the global Facility Management vision.
• Lead supplier sourcing, procurement and contract management in partnership with Procurement, ensuring contract compliance, high-quality service delivery and strong supplier performance through regular follow-ups and data-driven performance management.
• Monitor the condition of the property portfolio, identify investment needs and contribute to lifecycle planning, new store openings and rebuild projects to optimise long-term asset performance.
• Develop and oversee preventive and reactive maintenance plans, ensuring facility services and projects across the Sales Market are delivered efficiently, comply with Health & Safety requirements and meet agreed business requirements.
• Act as a trusted internal partner for stores and business functions, translating operational needs into effective facility solutions through close collaboration with Leasing, Sales, Operations and Global Construction & Facilities.
• Ensure accurate asset, maintenance and financial data within the global CAFM system (Planon/Axxerion), maintain a high level of system automation and asset data quality, while monitoring actual costs versus budget, analysing performance and driving continuous improvements through data-driven insights.
• Drive energy management initiatives by monitoring site energy consumption, identifying optimisation opportunities and supporting the achievement of global sustainability targets.
• Contribute to the continuous development of Facility Management by participating in global forums, sharing best practices and supporting the implementation of market and global strategies.

WHO YOU’LL WORK WITH

You will work closely with Sales Market Construction & Facilities, Leasing, Store Operations, Store Teams, Visual Merchandising, Procurement and external Facility Management providers. You will also collaborate with Global Construction & Facilities and other cross-functional stakeholders to deliver consistent, high-quality facility services across the Sales Market.

WHO YOU ARE

We are looking for people with...

• Bachelor's degree in Facility Management, Engineering, Business Administration or a related field.
• Minimum of 3 years' experience in Facility Management, Construction and/or Real Estate.
• Proven experience in supplier and contract management within a Facility Management environment.
• Experience working with multiple stakeholders in a cross-functional or matrix organisation.
• Experience in budgeting, operational planning and cost management.
• Experience working with CAFM systems, such as Planon, and proficiency in Microsoft Office.
• Strong knowledge of Facility Management operations and supplier performance management.
• Fluent English and German communication skills, both written and spoken.
• Experience within the retail industry, international organisations and/or energy management is considered an advantage.
• Facility Management or Project Management certifications are considered an advantage.

And people who are...

• Analytical and data-driven, with excellent problem-solving skills.
• Collaborative and confident in building strong relationships across different functions and external partners.
• Pragmatic and solution-oriented, with a strong focus on execution and continuous improvement.
• Well organised and methodical, using data to prioritise, plan and drive decisions.
• Resilient, flexible and comfortable managing multiple priorities in a dynamic business environment.
• Proactive, customer-focused and committed to delivering high-quality facility services that support business performance.

WHO WE ARE

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.

WHY YOU’LL LOVE WORKING HERE

At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.

• Global Employee Discount of 25% on our products at H&M and H&M Group Brands such as ARKET, COS, H&M Home, Weekday and & Other Stories
• Corporate Benefits with special conditions on a wide range of products and services
• Holiday Pay
• Company Pension Scheme
• Employee Assistance Program with Lyra

JOIN US

This is full-time position, limited to two years, starting as soon as possible. The role is based in Hamburg.

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.

*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.