Expert IT-Operations Manager (m/f/d)

Bonprix S.R.L.; Deutschland; On-site; EUR 70,000 - 100,000; Full time

Benefits offered by this job

Flexible working hours

Collective agreements

Job summary

Bonprix S.R.L. in Hamburg is seeking an IT Operations Manager to monitor the health of our online store, manage incidents and oversee the web application firewall (WAF). Join a fast-paced, agile team that values security, performance and a reliable shopping experience.

You will lead monitoring implementations, arrange on-call coverage, work with Business IT and Tech, and promptly communicate incidents. A background in IT operations, WAF experience, and logs monitoring with tools like Icinga,

Qualifications

• Completed training in IT systems integration.
• Degree in computer science or comparable knowledge.
• Several years of experience in IT operations or IT application management, e.g. in second or third level support.
• Experience monitoring and configuring web application firewalls (WAF).
• Good knowledge of log analysis and monitoring with tools such as Icinga/Nagios, Grafana, Splunk and knowledge of SIEM systems, IDS/IPS or cloud security.

Responsibilities

• Monitor the health status of our web stores and oversee on-call duty.
• Manage incidents and monitor the WAF to detect threats early.
• Plan, implement and operate monitoring and incident management solutions.
• Collaborate with Business IT and Tech to keep the online store stable and efficient.
• Serve as central point of contact for incidents and ensure quick communication and resolution.

Skills

IT operations experience

On-call duties

Security monitoring

Education

Completed training in IT systems integration

Degree in computer science or comparable knowledge

Tools

Icinga

Nagios

Grafana

Splunk

SIEM

IDS/IPS

WAF monitoring

Job description

As an agile organization, we give you the freedom to define the digital commerce of tomorrow - at eye level and with a diverse tech stack. We think so: Technology has never been so stylish. And so human. After all, what is the most modern tech stack without the spirit of our colleagues?

Hamburg

Full-time

Unlimited

What your job brings

As one of Germany's top online stores, we are looking for you to join our Operations team. You will keep an overview of the "health status" of our web store, take over monitoring, incident management and the monitoring of our web application firewall (WAF). With your flair for security and performance, you will ensure a smooth and protected shopping experience. Sounds exciting? Then join us in shaping the e-commerce world of tomorrow - secure, stable and innovative!

You will proactively monitor the status of our web stores, take responsibility for on-call duty and support the business teams with technical expertise. You will also keep an eye on our WAF, detect threats at an early stage and thus reliably secure our platform.

Your contribution

As IT Operations Manager, you will be responsible for the planning, selection, implementation and reliable operation of our own solutions for monitoring and incident management. You will also monitor our WAF, detect security anomalies at an early stage and thus protect our web stores from threats.

As part of our Operations team, you will work closely with Business IT and Tech to keep the online store stable and efficient. You are the central point of contact for incidents and ensure quick solutions with an overview and communication.

Your freedom

As the specialist for monitoring and incident management, you bring in fresh ideas and smart impulses to continuously improve the shopping experience of our customers together with the business teams. You recognize early on where things are going wrong and help the product organization to keep the webshop in top form at all times.

What you bring with you

Where bonprix is, is ahead. That's why we need people like you, who simply think ahead. People who think agilely and turn a "can't" into a "can do". Ideally, you also have the following:

Your education

Completed training in the field of IT systems integration, a degree in computer science or comparable knowledge.

Your experience.

Several years of experience in IT operations or IT application management, e.g. in second or third level support, ideally supplemented by knowledge of monitoring and configuring web application firewalls (WAF).

Good knowledge of log analysis and monitoring with tools such as Icinga/Nagios, Grafana, Splunk and knowledge of SIEM systems, IDS/IPS or cloud security. You also have experience in monitoring and analyzing web application firewalls (WAF)

Agile mindset and an independent way of working. Strong communication skills and enjoy communicating with colleagues Quick comprehension and analytical mindset combined with high service, customer and team orientation.

Flexible working hours - flexitime 37.5 hours

Special payments under collective agreements