Experienced korean customer service staff (Limassol)

Cerberus Pay; Berlin; Vor Ort; EUR 30.000 - 45.000; Vollzeit

Zusammenfassung

A leading company in the e-commerce industry is seeking an experienced customer service staff member fluent in Korean and English to support a diverse range of clients. The ideal candidate will develop strategies for high customer satisfaction while adeptly handling both call center and face-to-face interactions. This role demands adaptability and technical understanding, contributing to a globally operated enterprise committed to service excellence.

Qualifikationen

• Experience in call center and face-to-face customer interactions required.
• Understanding of complex technical issues is essential.

Aufgaben

• Develop strategies to achieve high customer satisfaction.
• Provide excellent service to a diverse range of clients in a busy environment.

Kenntnisse

Customer service

Fluency in English

Fluency in Korean

Adaptability

Empathy

Jobbeschreibung

Fluent in Korean and English is required.

We are seeking an experienced customer service staff member to provide excellent service to a diverse range of clients. The candidate will be responsible for developing strategies to achieve high customer satisfaction. This role is within the e-commerce industry and requires experience in both call center and face-to-face customer interactions.

The successful candidate will work in a busy environment, understanding complex technical issues and responding empathetically to customer needs. They must be proactive and reactive in their approach, adaptable to changing workloads. Dedication and fluency in English are essential.

Our company operates globally and is eager to attract enthusiastic, knowledgeable experts across all disciplines. We invite candidates with the necessary experience and commitment to excellent customer service to apply.