Executive Housekeeper (m/f/*) at the Hilton Berlin

Hilton Worldwide, Inc.; Berlin; Vor Ort; EUR 30.000 - 50.000; Vollzeit

Zusammenfassung

Ein etabliertes Unternehmen in der Hotellerie sucht leidenschaftliche Gastgeber, die in einem dynamischen Team arbeiten möchten. Diese Rolle umfasst die Gewährleistung von Sauberkeit und Ordnung in allen Hotelbereichen sowie die Koordination der Reinigungsmitarbeiter. Sie werden auch für die administrative Planung und Budgetkontrolle verantwortlich sein. Mit über 100 Jahren Erfahrung in der Branche bietet dieses Unternehmen eine spannende Gelegenheit für alle, die in einem vielfältigen und aufregenden Umfeld arbeiten möchten. Wenn Sie Serviceorientierung und Teamgeist schätzen, ist dies die perfekte Gelegenheit für Sie.

Leistungen

Zugang zur Hilton Worldwide University

Wettbewerbsfähige Bezahlung

Globale Unterkunftsmöglichkeiten zu Mitarbeiterkonditionen

Fantastische Mitarbeiterangebote

Umfassendes Willkommensprogramm

Erschwingliche Mahlzeiten im Mitarbeiterrestaurant

Qualifikationen

• Mehrjährige Berufserfahrung in einem Unternehmen ähnlicher Größe und Qualität.
• Ausgezeichnete Deutsch- und Englischkenntnisse, weitere Sprachen von Vorteil.

Aufgaben

• Sicherstellung der Sauberkeit in allen öffentlichen Bereichen und Hotelzimmern.
• Koordination und Kommunikation mit dem Reinigungspersonal und externen Dienstleistern.

Kenntnisse

Zeitmanagement

Kommunikationsfähigkeiten

Verhandlungsfähigkeiten

Kundenorientierung

Detailorientierung

Flexibilität

Selbstmotivation

IT-Kenntnisse (Microsoft Office)

Ausbildung

Berufserfahrung in der Hotellerie

Tools

Microsoft Office

Jobbeschreibung

If you are a passionate host, enjoy stepping onto the stage every day with a strong and experienced team to provide excellent service to guests from all over the world, fulfill our quality promises, and create memorable experiences and lasting memories.

Hilton has been one of the most consistently successful companies for over 100 years and a pioneer in hospitality.

We want to continue making history!

To achieve this, a high level of professionalism is required.

The hospitality industry is one of the most exciting and diverse sectors.

Showcase and share your passion, your skills, and live your individuality within our Hilton family—and grow with us!

Your Responsibilities:

1. Ensuring cleanliness in all public areas and hotel rooms
2. Coordination and communication with assistant housekeepers, room attendants, external companies, and the laundry service
3. Checking VIP and regular guest treatments as well as their rooms
4. Handling all administrative tasks such as budget control, preparing monthly reports, and vacation planning
5. Creating and monitoring duty rosters and personnel planning
6. Making decisions based on economic and sustainable considerations, e.g., in procurement
7. Inspecting and maintaining all housekeeping standards
8. Leading, promoting, and motivating team members and apprentices

What We Expect From You:

1. Several years of professional experience in a company of similar size and quality
2. Target-oriented working style
3. Excellent time management
4. Ability to complete tasks within clear deadlines and prioritize effectively
5. Strong communication and negotiation skills, as well as complaint management
6. Confident and well-groomed appearance
7. Attention to detail and high quality standards
8. Flexibility and openness to new challenges
9. Excellent German and English skills, both written and spoken; additional languages are an advantage
10. Basic IT skills with Microsoft Office tools
11. High customer orientation and service readiness
12. Willingness to take responsibility in your area of work, demonstrating commitment and strong self-motivation

What We Offer You:

1. Encouragement of teamwork and camaraderie among employees
2. Access to the Hilton Worldwide University with thousands of free learning resources, along with regular training and development opportunities
3. Competitive and industry-standard pay, as well as vacation entitlement in accordance with the collective agreement
4. Global accommodation opportunities at Hilton hotels (at employee rates so attractive, we’d rather not mention them here)
5. Fantastic employee offers in areas such as shopping, flights, fashion, leisure, sports, tickets, housing, food, technology, mobile communication, etc.
6. Comprehensive welcome program and introduction to the company
7. Affordable and quality meals in the in-house team restaurant