EU Food Safety & Risk Governance Manager, EU CRRG

EU Food Safety & Risk Governance Manager, EU CRRG

DESCRIPTION

At Amazon, we're working to be the most customer-centric company on Earth. To get there, we need exceptionally talented, bright, and driven people. This is an exciting opportunity to work in a highly visible space and be part of a vibrant and fast-growing company. The Regulatory Intelligence, Safety and Compliance (RISC) team's charter is to protect Amazon customers from products that are illegal, illegally marketed, unsafe, or otherwise prohibited by Amazon policies.

We are looking for a dynamic, organized self-starter to join our EU Risk Governance team as a Food Safety Manager. The successful candidate will bring in-depth knowledge and expertise in EU food regulations and risk governance. They must be detail-oriented, with excellent organizational skills, strong customer obsession, and a track record of operating in a dynamic environment. The ideal candidate will be comfortable with ambiguity, have a strong attention to detail, and be motivated by a fast-paced, startup-like environment.

In this role, you will be responsible for managing safety risks and driving initiatives to detect and prevent unsafe food products on Amazon stores across the EU. Your expertise in Food Safety and Compliance programs will be crucial in defining policies and implementing compliance tools to ensure adherence to regulations and standards. You will own analysis and risk assessment activities required to formulate EU food safety policies, and serve as our go-to subject matter expert for difficult questions regarding the optimal policies needed to make scalable decisions related to food safety.

The ideal candidate thrives in ambiguity, possesses strong strategic thinking skills, and can seamlessly transition from strategy to execution. Independence in building stakeholder relationships and initiating new projects is essential. In this role, you will work closely with corporate counsel, legal, business teams, selling partner experience and support teams, operational excellence, product, BI and data science/engineering teams to deliver high-impact, end-to-end food risk governance.

Key job responsibilities:

1. Serve as the expert on EU food policy and act as the single point of contact to define policies related to food safety in the EU.
2. Work with complex cross-functional teams to identify safety control gaps and develop mitigation plans with considerable impact across multiple organizations.
3. Support safety and compliance escalations from internal partner teams.
4. Support regulatory and media escalations related to safety and compliance issues related to food products.
5. Partner to drive safety awareness and continual process improvement.
6. Deliver results to achieve stated goals and projects as assigned.

BASIC QUALIFICATIONS

- Experience in food safety policy management or a related role.
- Bachelor's degree or equivalent
- Experience in compliance program management, legal, governance, audit, risk/loss prevention, or equivalent
- Experience handling confidential information
- Advanced knowledge of Microsoft Office products and applications.

PREFERRED QUALIFICATIONS

- Professional auditing qualification, or similar risk or compliance credentials
- Experience with SQL and Excel
- Experience in program requirements definition, together with data and metrics leveraging to drive improvements
- Experience working with public policy or legal team, influencing internal policy.
- Excellent organizational skills with critical attention to detail, deadlines and reporting.
- Demonstrated skill and passion for problem solving.
- Penchant for process improvement to mitigate risk and deliver a positive customer experience.
- Experience working independently, autonomously and collaboratively.