EU AMXL Manager LM ACES, EU AMXL

TN Germany; Duisburg; Vor Ort; EUR 50.000 - 90.000; Vollzeit

Zusammenfassung

Join a dynamic team as a Field ACES Manager, where you'll drive operational excellence in Last Mile Operations across the EU. This role offers a unique chance to manage projects, conduct site visits, and collaborate with various teams to enhance customer experiences. If you're passionate about data-driven solutions and thrive in a fast-paced environment, this opportunity is perfect for you. With more than 25% travel and a focus on continuous improvement, you'll be at the forefront of operational advancements, ensuring that our services meet the highest standards.

Qualifikationen

• Bachelor's degree required.
• Experience in program/project management and process improvement.

Aufgaben

• Manage projects of new initiatives and coordinate with operations.
• Conduct site visits for improvement opportunities and audits.

Kenntnisse

Program/Project Management

Data Analysis

Process Improvement

Business English

Ausbildung

Bachelor's Degree

Tools

Excel

SQL

Jobbeschreibung

Social network you want to login/join with:

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Client:

Amazon EU SARL (Germany Branch)

Location:

Duisburg, Germany

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

8bd256aa3eba

Job Views:

1

Posted:

27.04.2025

Expiry Date:

11.06.2025

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Job Description:

The EU AMXL Amazon Customer Excellence System (ACES) team is seeking an enthusiastic and data-driven Field ACES Manager to contribute to the improvement and growth of the EU Last Mile (LM) Operations network. This is a great opportunity to join an entrepreneurial business that is growing rapidly. You will scope end-to-end customer benefits through process improvement and floor support to achieve continuous improvement and operational excellence in EU AMXL Last Mile Operations. This role requires more than 25% travel and night shifts across Delivery stations in Germany and potentially other EU countries where AMXL is present.

Key job responsibilities:

• Manage projects of new initiatives, coordinating with the last mile operations team on implementation.
• Conduct regular site visits in Germany across delivery stations for improvement opportunities and process audits.
• Collaborate with partner teams and stakeholders to identify business needs and implement scalable solutions.
• Analyze metrics to identify issues and provide data-driven solutions.

A typical day involves overseeing operational improvements and supporting teams to enhance delivery efficiency.

About the team:

The ACES (Amazon Customer Excellence System) team sets the global standard for operational excellence in all Delivery Stations through standardization and a culture of continuous improvement. We lead large-scale programs that drive operational enhancements and support Amazon teams to deliver better solutions and expand the network, ensuring top-tier customer experiences.

BASIC QUALIFICATIONS

• Bachelor's degree
• Experience in program/project management, delivering cross-functional programs
• Experience using data and metrics to drive actions
• Process improvement experience
• Business-level English proficiency (reading and writing)

PREFERRED QUALIFICATIONS

• Proficient in Excel and SQL
• Ability to work in a fast-paced environment where continuous innovation is desired