Aktiviere Job-Benachrichtigungen per E-Mail!
Erhöhe deine Chancen auf ein Interview
https://www.work-in-de.de/jobs/87286/engineering-manager
STELLENBESCHREIBUNG
Engineering Manager
Full-time, Office in Hamburg, Germany
3S Europe GmbH in Hamburg, Germany, is a subsidiary of 3S Lift, a leading global provider of safety equipment and engineering services for working at height. 3S Europe covers the EMEA markets with the functions of sales and marketing, engineering, finance, warehouse and spare parts, training & product presentation, and after-sales services.
3S Lift products and services have been applied in 6,000+ wind farms in 65 countries, and across 16 industries, ranking among the top 3 in the world in the wind industry segment. 3S Lift has 1,000+ employees in the US, China, India, Europe, and Brazil. The company holds 600+ patents and has an annual growth rate of 30%+.
As part of our team at 3S Lift in Europe, you will work closely with the headquarters team to enhance customer satisfaction and elevate the 3S brand image by providing technical support across three key areas: Pre-sales support, Product qualification to OEMs, and after-sales service.
Your tasks will be diverse and include:
Pre-sales Support:
1. Visit customers to present products and conduct technical discussions as needed.
2. Collect customers’ product feedback and communicate these insights to the headquarters technical team for further improvements.
3. Promptly inform customers of product optimizations and changes to enhance customer satisfaction, ensuring they fully understand and can apply the updates.
4. Research and understand customers’ needs to foster opportunities for new product collaborations.
Product Qualification to OEMs:
1. Develop product qualification plans in collaboration with the headquarters and customers, ensuring alignment.
2. Lead and organize qualification meetings with customers, following the qualification procedures.
3. Manage the qualification progress, and communicate promptly with customers for any deviations in the timeline.
After-sales service:
1. Provide technical support for qualification prototype and batch order installation.
2. Handle on-site quality issues and support the operation team for troubleshooting.
3. Communication between local customers and the headquarters team for resolving
customer complaints.
Experience requirements:
3+ years of relevant working experience.
Working experience in the wind industry is a plus.
Personality:
Pragmatic with a hands-on mentality
Structured and diligent work approach
Openness to give and receive feedback
Passionate
Skills:
Bachelor's in Mechanical Engineering, or equivalent.
Proficiency in English and Mandarin is required; German or Spanish is a Plus.
Skilled in mechanical design software.
Analytical thinking & communication skills are required.
Ability to work both independently and in a team.
What else?
Up to 20% of travel is expected.
A valid work permit for the EU is required.
Please send your application, including your salary expectation and your earliest start date, to
Jenny.wang@3slift.com
To find out more about 3S Lift, please visit:
www.linkedin.com/company/3S-Lift
www.3SLift.com
Wichtige Schlagworte für diese Anzeige: Berufserfahrene, Engineering.
Das ist eine Stellenanzeige von www.work-in-de.de.Den vollständigen Link zur Stellenanzeige finden Sie hier: https://www.work-in-de.de/jobs/87286/engineering-manager