Engineer as Operations Manager NOC / Netherlands (f / m / d)

E.ON Drive GmbH; Essen; Hybrid; EUR 50.000 - 75.000; Vollzeit

Zusammenfassung

Join E.ON Drive GmbH as an Operations Manager in Essen, where you'll oversee the stability of charging networks for a significant OEM client in the Dutch market. We're seeking a candidate with a background in electrical engineering, excellent communication skills, and a proactive attitude towards enhancing service quality in the eMobility sector. Embrace the opportunity to work in a diverse and dynamic environment focused on clean and affordable electromobility solutions.

Leistungen

Hybrid work model with flexible hours

Opportunity to work abroad in the European Economic Area

Employee Share Program and pension scheme

Wide selection of fresh meals in subsidized canteen

Health offers including physiotherapy and flu vaccinations

Childcare and family support services

Modern work environment meeting ergonomic standards

Qualifikationen

• Work experience within the eMobility or customer services industry.
• Initial experience in DC infrastructure operations is a plus.
• Fluency in English and Dutch; additional languages welcome.

Aufgaben

• Responsible for high-power charging network stability.
• Manage customer requests, documentation, and analysis.
• Ensure compliance with regulatory standards for charger infrastructure.

Kenntnisse

Problem-solving

Excellent communication

Negotiation skills

Team collaboration

Ausbildung

University degree in electrical engineering or equivalent

Jobbeschreibung

E.ON Drive GmbH is the backbone of the German e-mobility business and represents the brand E.ON Drive. We bring renewable energy to the road and support individuals and companies throughout Germany, to travel in a clean, quiet and affordable way by using electromobility. Our product portfolio includes smart solutions for charging on the road, at work and at home. We help our customers in every step they take, from personal advice, the installation of charging stations, modern billing systems to the supply of green electricity.

At E.ON diversity matters. We welcome all people and are convinced that differences make us stronger. Become part of our inclusive and diverse company culture! To create equal opportunities for everyone we offer our positions in full or part-time.

Seize the chance to become part of our E.ON Drive GmbH team in Essen as soon as possible and apply online now as Operations Manager NOC - Netherlands (f / m / d). Create perspectives not only for the future of E.ON, but also for your own. We can't wait to meet you, because none of us is as strong as all of us.

Your Responsibilities

• You are responsible for the stability of our high-power charging network for a large OEM customer with focus on our Dutch market
• You operate our DC chargers and ensure a smooth customer experience including :

Documentation, analysis, and management of customer requests within our CRM / Predictive Maintenance Tool

• Taking relevant suppression measurements and steering our field service partners
• Proactive and transparent communication to our customers
• You ensure that the charger infrastructure is maintained and inspected within the industry legislation and regulatory framework
• You help us to further improve our service quality and our operational excellence
• Contribute to the continuous growth of our eMobility business

Your Profile

• University degree with a focus on electrical engineering or a comparable professional training
• Work experience within the eMobility industry or customer services industry
• Initial experience in the area of DC infrastructure operations
• Ability to problem solve at ease and prioritize workload collaboratively within the team
• Excellent communication and negotiation skills in English and Dutch - additional languages are a plus
• Can do attitude with the willingness to contribute to a new business area

To keep you motivated and healthy we are offering you the following benefits :

To keep you motivated and healthy we are offering you the following benefits :

Flexibility : hybrid work model, flexible working times, sabbatical or additional vacation opportunities allowing great work-life balance

Working from abroad : up to 20 days in the European Economic Area

Flat hierarchies : interdisciplinary and very cooperative working style providing room for own ideas

Modern work environment : workplace according to digital and ergonomic standards

Personal growth : life-long independent learning making use of a broad range of opportunities working with the newest technology and state of the art trainings

Family Service Support : services in the areas of childcare, holiday care, nursing support or everyday assistance

Nutrition & Health : wide selection of fresh meals and drinks in our subsidized bistro and canteen as well as various health offers (e.g. physiotherapy, flu vaccinations, mental health)

Corporate Benefits : Employee Share Program, E.ON pension scheme, employee discounts, special insurances (and much more)

A central location : very good public transport connection, free parking and charging points for e-vehicles

Individual Mobility : from private car to bicycle leasing