Engineer as Operations Manager NOC / Netherlands (f/m/d)

ZipRecruiter; Essen; Hybrid; EUR 50.000 - 70.000; Vollzeit

Zusammenfassung

Join a leading company in the eMobility sector as an Operations Manager NOC in Essen. You'll be responsible for ensuring the stability of our high-power charging network and enhancing customer experience. With a focus on collaboration and communication, you’ll help drive the growth of our innovative business while enjoying flexible working conditions and numerous benefits.

Leistungen

Flexibility: hybrid work model, flexible hours

Work from abroad: up to 20 days

Personal growth: lifelong learning and training

Health offers: fitness support and vaccinations

Employee Share Program and pension scheme

Qualifikationen

• University degree in electrical engineering or comparable.
• Work experience in eMobility or customer service.
• Initial experience with DC infrastructure operations.

Aufgaben

• Manage high-power charging network stability for Dutch market.
• Ensure smooth customer experience and manage requests.
• Coordinate with field service partners and ensure compliance.

Kenntnisse

Problem-solving

Communication

Negotiation

Collaboration

Ausbildung

University degree in electrical engineering

Tools

CRM/Predictive Maintenance Tool

Jobbeschreibung

Job Description

E.ON Drive GmbH is the backbone of the German e-mobility business and represents the brand E.ON Drive. We bring renewable energy to the road and support individuals and companies throughout Germany to travel in a clean, quiet, and affordable way using electromobility. Our product portfolio includes smart solutions for charging on the road, at work, and at home.

We assist our customers at every step—from personal advice and installation of charging stations to modern billing systems and green electricity supply. At E.ON, matters. We welcome all people and believe that diversity makes us stronger. Become part of our inclusive and diverse company culture!

To create equal opportunities, we offer full-time or part-time positions. Seize the chance to join our E.ON Drive GmbH team in Essen as soon as possible as an Operations Manager NOC - Netherlands (f/m/d). Create future perspectives for E.ON and for yourself. We look forward to meeting you, because none of us is as strong as all of us.

Your Responsibilities

• You are responsible for the stability of our high-power charging network for a large OEM customer, focusing on the Dutch market.
• You operate our DC chargers and ensure a smooth customer experience, including documentation, analysis, and management of customer requests within our CRM/Predictive Maintenance Tool.
• You take relevant suppression measurements and coordinate with our field service partners.
• You communicate proactively and transparently with our customers.
• You ensure that the charger infrastructure is maintained and inspected according to industry legislation and regulations.
• You help us improve our service quality and operational excellence.
• You contribute to the continuous growth of our eMobility business.

Your Profile

• University degree in electrical engineering or comparable professional training.
• Work experience in the eMobility or customer service industry.
• Initial experience with DC infrastructure operations.
• Problem-solving skills and ability to prioritize collaboratively within the team.
• Excellent communication and negotiation skills in English and Dutch; additional languages are a plus.
• A can-do attitude and willingness to contribute to a new business area.

Benefits

• Flexibility: hybrid work model, flexible hours, sabbaticals, and extra vacation options.
• Work from abroad: up to 20 days in the EEA.
• Flat hierarchies: interdisciplinary and cooperative working style.
• Modern work environment with digital and ergonomic standards.
• Personal growth: lifelong learning with the latest technology and training.
• Family Service Support: childcare, holiday care, nursing support, and daily assistance.
• Health offers: fitness, flu vaccinations, mental health support.
• Corporate Benefits: Employee Share Program, pension scheme, discounts, insurances.
• Central location: excellent public transport, free parking, and charging points.
• Individual Mobility: private car and bicycle leasing options.

We value inclusion and fair application procedures. Our disability representatives are involved early in the process. Please inform us via the application form if you need technical or organizational adjustments for the application process. We are happy to provide these.