Employee Engagement and Development Coordinator

Jobtailor; Deutschland; Vor Ort; EUR 42.000 - 65.000; Vollzeit

Zusammenfassung

Darkhorse Tech is seeking a proactive People & Culture professional in Germany to design career development programs and drive employee engagement. You will partner with senior leaders to align development initiatives with strategic goals and support onboarding, feedback loops, and leadership growth.

Ideal candidates have 1–2 years in employee engagement or L&D within IT or MSP environments, with strong communication and organizational skills.

Qualifikationen

• Bachelor's degree in human resources or business administration, or equivalent experience is preferred.
• 1-2 years of experience with employee engagement and learning & development in IT/MSP environments preferred.
• Excellent verbal and written communication skills.
• Excellent organizational and planning skills.
• Active listening skills.

Aufgaben

• Design and implement tailored career development programs for employees and clients.
• Foster engagement through initiatives to enhance collaboration and morale.
• Conduct quarterly one-on-one meetings to understand individual goals and provide access to resources.
• Refine onboarding processes to set new hires up for success from day one.
• Develop and maintain feedback mechanisms to track engagement and satisfaction.
• Enhance leadership capabilities by growing future leaders within the company.
• Implement innovative tools to keep engagement initiatives fresh and impactful.
• Align employee development with company goals with Leadership Team guidance.
• Lead by example and maintain high standards of professionalism and engagement.
• Mentor teams implementing engagement programs for continuous improvement.
• Build strong relationships with employees and leaders across the organization.
• Develop and track KPIs related to engagement, development, and retention.

Kenntnisse

Verbal communication

Written communication

Organizational skills

Planning skills

Active listening

Ausbildung

Bachelor's degree in HR or BA

Jobbeschreibung

Responsibilities

• Design and implement tailored career development programs to ensure employees achieve their long-term goals while delivering exceptional service to clients.
• Foster connections between team members through meaningful engagement initiatives, such as CrewHu badge customization and mentorship programs, to enhance collaboration and morale.
• Conduct quarterly one-on-one meetings with each employee to understand their "WHY" and provide access to resources and shadowing opportunities with senior technicians.
• Continuously refine onboarding processes, ensuring new hires are set up for success from day one.
• Develop and maintain robust feedback mechanisms, such as regular surveys and follow-up sessions, to track and improve engagement and satisfaction levels.
• Enhance leadership capabilities by developing programs that identify and grow future leaders within the company.
• Implement innovative tools and approaches to keep engagement initiatives fresh, relevant, and impactful.
• Partner with the VP of People and Culture and other members of the Leadership Team to align employee development with company-wide strategic goals, ensuring team success over individual silos.
• Lead by example, setting a high standard of professionalism and engagement in all interactions.
• Mentor teams responsible for implementing engagement programs, encouraging continuous improvement and innovation.
• Build and nurture strong relationships with employees and leaders, ensuring open communication and alignment across all levels of the organization.
• Develop and track KPIs related to employee engagement, career development, and retention, ensuring alignment with Darkhorse Tech’s strategic goals.
• Provide transparent reporting to the Leadership Team on the progress and impact of initiatives, using data to refine and improve strategies.
• Regularly analyze employee feedback, engagement data, and industry trends to inform decisions and keep Darkhorse Tech at the forefront of employee experience best practices.
• Assist with additional HR responsibilities as needed or when VP of People and Culture is out of office.
• Assist with interviewing, hiring, and onboarding process as needed (e.g., reviewing resumes, candidate outreach, scheduling interviews with Managers).
• Assist with employee issues and inquiries.

Requirements

• Bachelor's degree in human resources or business administration, or equivalent experience is preferred
• 1-2 years of experience with employee engagement and learning & development (IT or MSP environment is strongly preferred)
• Excellent verbal and written communication skills
• Excellent organizational and planning skills
• Active listening skills

Core Competencies

Demonstrates expertise in designing and implementing career development programs, enhancing employee engagement, and fostering leadership capabilities. Proficient in utilizing data-driven strategies to track and improve employee satisfaction and retention.