EMEA Enterprise FAE Manager Germany Remote

Altium; Karlsruhe; Remote; EUR 80.000 - 120.000; Vollzeit

Zusammenfassung

Altium is seeking an Enterprise Field Applications Engineer (FAE) Manager to lead a team that provides technical support to enterprise customers. This strategic role involves mentoring staff, collaborating with sales and engineering teams, and ensuring customer success while staying updated on industry trends.

Leistungen

Mental health and wellbeing support

Employee referral and employee-of-the-month programs

Special Leave for urgent family matters

Flexible working arrangements available

Free fruit, snacks, and drinks in the office

Qualifikationen

• 8+ years in a technical pre-sales, applications engineering, or customer support role.
• At least 3 years in a leadership position.
• Fluency in both English and German.

Aufgaben

• Lead and mentor a team of FAEs.
• Collaborate with Sales and Product Management to understand customer needs.
• Drive technical enablement and training programs.

Kenntnisse

Leadership

Communication

Problem-Solving

Ausbildung

Bachelor’s or Master’s degree in Electrical Engineering, Computer Science, or a related field

Jobbeschreibung

Altium is transforming the way electronics are designed and built. From startups to world’s technology giants, our digital platforms give more power to PCB designers, supply chain, and manufacturing, letting them collaborate as never before.

• Constant innovation has created a transformative technology, unique in its space
• More than 30,000 companies and 100,000 electronics engineers worldwide use Altium
• We are growing, debt-free, and financially strong, with the resources to become #1 in the EDA industry

About the Role:

The Enterprise Field Applications Engineer (FAE) Manager is responsible for leading a team of FAEs who provide pre-sales and post-sales technical support to enterprise customers. This role requires a strategic thinker with strong leadership skills, deep technical expertise, and the ability to collaborate with cross-functional teams to drive customer success and revenue growth.

A Day in The Life of OurEnterprise FAE Manager:

• Lead, mentor, and develop a team of FAEs, ensuring alignment with company goals and customer needs.
• Define and implement strategies to support enterprise customers through technical consultation, demonstrations, and proof-of-concept engagements.
• Collaborate with Sales, Product Management, and Engineering teams to understand customer requirements and provide tailored solutions.
• Drive technical enablement and training programs to enhance the capabilities of the FAE team.
• Support the sales cycle by providing deep technical expertise, troubleshooting, and guidance on product applications.
• Maintain strong relationships with key enterprise customers to ensure satisfaction and long-term partnerships.
• Develop and track key performance metrics for the FAE team, ensuring continuous improvement and efficiency.
• Stay updated on industry trends, emerging technologies, and competitive landscapes to provide insights and recommendations.
• Ensure FAEs effectively communicate product roadmaps and provide feedback to internal stakeholders on customer needs.
• Manage resource allocation and project prioritization to maximize impact and alignment with business objectives.

What You’ll Need For This Position:

• Bachelor’s or Master’s degree in Electrical Engineering, Computer Science, or a related field.
• Fluency in both English and German
• 8+ years of experience in a technical pre-sales, applications engineering, or customer support role, with at least 3 years in a leadership position.
• Strong knowledge of [industry-specific technology, e.g., PCB design, embedded systems, semiconductors, etc.].
• Proven ability to lead and develop high-performing technical teams.
• Excellent communication, presentation, and interpersonal skills.
• Experience working with enterprise customers and managing complex technical engagements.
• Strong problem-solving skills and ability to work in a fast-paced environment.
• Ability to travel as needed to support customers and team members.

Germany Benefits

• nilo.health, mental health and wellbeing support
• Employee referral and employee-of-the-month programs
• ???? Special Leave for urgent family matters
• Flexible working arrangements available based on role and location
• Free fruit, snacks, and drinks in the office

What Matters to Us

• Big-thinking in pursuit of purpose
• Diversity of thought
• Courage of conviction
• Transparency of intent
• Ingenuity of AND
• Agility in action
• Adaptability of approach
• Grit in pursuit of mission

Also, we would like you to know

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

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