Office Administrator/Receptionist (m/f/d)

Flix; München; Vor Ort; EUR 30.000 - 50.000; Vollzeit

Zusammenfassung

Ein innovatives Unternehmen sucht einen engagierten Office Administrator/Receptionist, der als erste Anlaufstelle für Besucher fungiert und administrative Unterstützung bietet. In dieser Rolle sind Sie verantwortlich für die Überwachung des Empfangs, die Verwaltung von Post und Lieferungen sowie die Koordination von Notfallverfahren. Sie bringen mindestens 2 Jahre Erfahrung mit, sprechen fließend Deutsch und Englisch und haben eine kundenorientierte Einstellung. Wenn Sie gerne in einem dynamischen Umfeld arbeiten und Multitasking-Fähigkeiten besitzen, ist diese Position ideal für Sie.

Qualifikationen

• Mindestens 2 Jahre Erfahrung als Empfangsmitarbeiter oder in einer ähnlichen Rolle.
• Fließende Deutsch- und Englischkenntnisse.

Aufgaben

• Überwachung aller Empfangsoperationen und Begrüßung von Gästen.
• Verwaltung des Posteingangs und -ausgangs sowie der Kommunikation.

Kenntnisse

Kundenorientierung

Multitasking

Problemlösungsfähigkeiten

Deutsch (B2)

Englisch (C1)

Tools

PC und gängige Softwareanwendungen

Jobbeschreibung

At Flix, we offer a dynamic work environment with competitive pay, strong growth opportunities, and a tech-driven approach to making travel more accessible, sustainable, and affordable.

As Office Administrator/Receptionist (m/f/d), you will be the first point of contact for our company, providing administrative support and collaborating with the Facilities Management (FM) team. Based in our Munich headquarters, you will greet visitors, assist guests, manage front-desk activities, and take part in facility management projects.

To be successful as a receptionist in this role requires a friendly demeanor & customer-oriented mindset, strong multitasking abilities, and the capacity to handle emergencies efficiently while ensuring smooth office operation.

About The Role

1. Reception: Oversee all front desk operations, manage visitor and employee access, greet guests professionally, coordinate reception activities, handle opening and closing procedures with seamless handovers to security staff, and accompany visitors, investors, and board members to their contacts.
2. Mail & Delivery Handling: Manage all incoming and outgoing mail and packages, maintain documentation for official correspondence, and act as the primary contact for mail inquiries, ensuring timely notification and distribution.
3. Communication & Inquiry Handling: Manage incoming calls, redirect inquiries, and respond to support requests both in person and via electronic channels.
4. Access & Security: Issue and track key cards, operate access software, and manage the key system, including issuance and return of keys.
5. Emergency & Complaint Management: Coordinate emergency procedures and handle complaints in collaboration with the Customer Care Center.
6. Facilities & Supplies Coordination: Manage office supplies, support kitchenette management, route issues to appropriate resources, and operate the ticket system within the FM team.
7. Tenant & Event Support: Assist with events, on-site contractors, and communication with subtenants, liaising with tenants and Flix teams to address operational queries and support FM projects.

About You

1. Experience: 2+ years as a receptionist or similar role.
2. Language Skills: Fluent German (at least B2) and English (C1).
3. Problem Solving & Result Orientation: Solutions-focused, calm, structured approach with a proactive mindset.
4. Professionalism & Presentation: Customer-focused, professional demeanor, neat appearance.
5. Adaptability & Quality Focus: Embrace change, maintain high standards under pressure.
6. Technical Skills: Proficient in PC and common software applications.
7. Physical Capabilities: Able to stand, bend, squat, and lift up to 15 kg.

We recognize everyone has unique skills and experiences. If you believe you can contribute even if you don't meet all requirements, we encourage you to apply. We want to hear from you!