German-speaking customer service advisor at Telecom Industry

City Job Offers; Herne; Vor Ort; EUR 30.000 - 50.000; Vollzeit

Zusammenfassung

An innovative company is seeking a passionate German-speaking Customer Service Advisor to join their dynamic team. This exciting role offers the chance to be the main point of contact for customer queries, ensuring exceptional support through various channels. With full relocation support to Greece, competitive salary packages, and numerous perks, this position is perfect for those looking to grow their career in a multinational environment. Join a Great Place to Work certified company and embark on a journey that blends your passion for telecom with professional development!

Leistungen

Full relocation support

Competitive salary package

Referral bonus program

Health benefits

Fully paid training

Career paths

Free online Greek courses

State-of-the-art work environment

Special events and initiatives

Qualifikationen

• Proficient in German with very good command of English.
• Exceptional communication skills and problem-solving mentality.

Aufgaben

• Serve as the primary contact for customers, resolving network issues.
• Deliver exceptional support through phone, email, and chat.

Kenntnisse

German language proficiency

English language proficiency

Communication skills

Problem-solving

Technical knowledge

Jobbeschreibung

German-speaking Customer Service Advisor

Are you a Telecom enthusiast eager to merge your passion with your professional life? This is your chance to accelerate your career! #wearehiring

As a German-speaking Customer Service Advisor, you will become the main point of contact for customer queries, delivering exceptional support through phone, email, and chat. This role is designed to cultivate your passion for innovation and superior customer service, based in the sunny climes of Greece. If you're in search of a dynamic position that will expand your professional connections and boost your communication abilities, prepare for an exhilarating experience!

Your responsibilities

• Serve as the primary contact for customers, resolving network and other technical issues.

Your profile

• Proficient in German with very good command of English (both spoken and written).
• Exceptional communication skills
• Problem-solving mentality and a strong sense of ownership
• Technical knowledge and willingness to learn
• Positive and team oriented attitude
• Full relocation support, including all costs from your departure until you are settled in your new home in Greece.
• Competitive salary package + 2 additional salaries per year
• Refer a friend program with a referral bonus of up to 3,500 euros
• Health benefits and numerous other discounts
• Fully paid training provided by certified trainers
• Career paths within a large company with more than 11,500 employees
• Special events, community and social responsibility initiatives
• Free online Greek courses
• State-of-the-art work environment with relaxing breakout areas
• The opportunity to work for a Great Place to Work certified company

Take control of your career and gear up for a multinational journey, all while being an ambassador for one of the world's most distinguished brands. If you're geared to propel forward in the telecommunications sector in Greece, apply now and let's embark on this journey together!