Field Application Specialist (f / m / d)

emerson; Berlin; Vor Ort; EUR 45.000 - 70.000; Vollzeit

Zusammenfassung

Ein innovatives Unternehmen sucht einen technischen Spezialisten, der sowohl Kunden als auch Kollegen mit Expertise unterstützt. In dieser spannenden Rolle sind Sie verantwortlich für die Bereitstellung technischer Beratung und Schulungen, während Sie die Möglichkeit haben, international zu reisen und direkt vor Ort zu arbeiten. Sie werden Teil eines Expertenteams, das an der Spitze der Ultraschallflussmessungstechnologie steht. Wenn Sie bereit sind, Ihre Karriere auf die nächste Stufe zu heben und in einem dynamischen Umfeld zu arbeiten, ist dies die perfekte Gelegenheit für Sie.

Leistungen

Flexible Home-Office-Regelung

Umfassende medizinische Versorgung

Wettbewerbsfähige Sozialleistungen

Möglichkeiten zur beruflichen Weiterentwicklung

Globale Freiwilligengruppen

Qualifikationen

• Abgeschlossenes technisches oder universitär Ausbildung im Bereich Elektrotechnik oder Verfahrenstechnik.
• Fundierte Berufserfahrung im technischen Support.

Aufgaben

• Durchführung von Anwendungsanalysen basierend auf Messdaten und Kundenbeschreibungen.
• Identifizieren und Beheben von Fehlern mit bestehenden Werkzeugen.

Kenntnisse

Technischer Support

Kommunikationsfähigkeiten

Teamarbeit

Analytische Fähigkeiten

Englischkenntnisse

Reisebereitschaft

Ausbildung

Technischer Abschluss in Elektrotechnik oder Verfahrenstechnik

Jobbeschreibung

We have a great role open for a technical specialist that will help both our customers and our colleagues with their expertise.

This position will be responsible for providing application and technical advice to our sales and Field Services teams, both nationally and internationally during acquisition, commissioning and after sales. By joining us in this capacity, you will have the chance to travel to customer sites to provide direct input in helping them make the best use of the solution we provide. You will be part of an expert team within the Flexim business, a leader in the field of ultrasonic flow metering technology.

If you are prepared to take your career further with us, we welcome you to apply for our role and join our team in Berlin, Germany!

In this role you will :

• Perform application analysis on the basis of measurement data, customer descriptions or service reports.
• Identify and resolve faults with the help of existing tools and empirical values, including technical testing and assessing application-related risks.
• Collaborate with R&D in the development of new solutions for customer needs.
• Preparing and conducting training courses for customers, sales partners, internal and external sales staff and local sales units in German and English.
• Carry out on-site measurements and fix-it assignments.

Who You Are :

You gain insight into customer needs. You adjust communication content and style to meet the needs of diverse collaborators. You encourage others to learn and adopt new technologies. You relate comfortably with people across levels, functions, cultures, and geography.

For This Role, You Will Need :

• Completed technical or university degree in the field of electrical or process engineering
• Sound professional experience in technical support.
• Very good knowledge of industrial measurement technology and of analyzing measurements and diagnostic values.
• Independent, detailed and goal-oriented way of working combined with strong communication and teamwork skills
• Proficiency in English.
• Willingness to travel globally to Emerson and customer sites (up to 70 - 80 % of the time in peak periods).

Preferred Qualifications that Set You Apart :

• Proficiency in German.
• Previous experience working in a matrix organization.

Our Offer to You

We understand the importance of work-life balance and are dedicated to supporting our employees' personal and professional needs. From competitive benefits plans and comprehensive medical care to equitable opportunities for growth and development we strive to create a workplace that is supportive and rewarding.

Depending on location, our flexible work from home policy allows you to make the best of your time, by combining quiet home office days with collaborative experiences in the office so that you can personalize your work-life mix.

Moreover, our global volunteer employee resource groups will empower you to connect with peers that share the same interest, promote diversity and inclusion and positively contribute to communities around us.