Deutschsprachige Kundenservice in Griechenland (m/w/d) - Finanzen / Bankwesen

TN Germany; Siegen; Vor Ort; EUR 25.000 - 35.000; Vollzeit

Zusammenfassung

Join a leading Mobile Bank as a Customer Service Specialist in Greece. This role involves supporting German-speaking customers, preventing fraud, and ensuring excellent customer experiences. Relocation support provided, along with competitive salary and benefits.

Leistungen

Relocation support

Competitive salary plus two extra salaries annually

Referral bonuses

Health benefits and discounts

Full training from certified instructors

Opportunities for professional growth and development

Team events and community initiatives

Free online Greek language courses

Modern work premises with relaxation areas

Qualifikationen

• Fluency in German and very good English skills required.
• Customer service experience preferred.

Aufgaben

• Support customers via phone, chat, and email.
• Prevent fraud and protect customer data.
• Maintain high customer satisfaction.

Kenntnisse

Fluency in German

Communication

Problem-solving

Customer service

Tools

CRM tools

Jobbeschreibung

Social network you want to login/join with:

Client:

Teleperformance

Location:

Job Category:

Other

EU work permit required:

Yes

Job Reference:

6fcb9b5f4e64

Job Views:

2

Posted:

12.05.2025

Expiry Date:

26.06.2025

Job Description:

Join our Anti-Financial Crime Customer Experts team to prevent fraud, protect data, and safeguard customers of a leading Mobile Bank.

TP in Greece collaborates with a leading Mobile Bank, helping you manage your bank account on-the-go, track expenses, and set aside money in real-time.

We are seeking a German-speaking Customer Service Specialist to support German-speaking customers.

In this role, you will be the frontline of the bank to the German-speaking market, providing excellent customer experience. You will also be involved in preventing fraud, protecting data, and safeguarding our customers.

Take a step forward and join us in Greece!

What you will do:

• Support customers via phone, chat, and email
• Prevent fraud, protect data, and safeguard customers
• Represent our client professionally
• Track and follow cases to ensure timely resolution
• Maintain high customer satisfaction
• Build and maintain strong relationships with partners and show empathy
• Work towards targets set by the client and internal goals

What you will bring:

• Fluency in German
• Very good written and spoken English skills
• Excellent communication, soft skills, and problem-solving abilities
• Computer literacy and experience with CRM tools preferred
• Ability to handle stressful situations with customers
• Customer service experience preferred
• Positive attitude, willingness to learn, and reliability
• EU citizenship, EU passport, or valid work permit for Greece
• Willingness to relocate to Athens or local residency

What we offer:

• Relocation support including flights, hotel, and housing assistance
• Competitive salary plus two extra salaries annually
• Referral bonuses
• Health benefits and discounts
• Full training from certified instructors
• Opportunities for professional growth and development
• Team events and community initiatives
• Free online Greek language courses
• Modern work premises with relaxation areas
• Work for a Great Place to Work-Certified Company that values diversity

This is a great opportunity to advance your career with a multinational company, gaining valuable experience and skills while representing a major global brand. We promote diversity and offer equal opportunities to all applicants regardless of gender, ethnicity, religion, culture, or age.

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