Sales Administrator

AMETEK; Walldorf; Vor Ort; EUR 40.000 - 70.000; Vollzeit

Zusammenfassung

Ein dynamisches und kommunikationsstarkes Unternehmen sucht einen Sales and Service Administration Specialist, der für alle administrativen Aktivitäten im Zusammenhang mit dem Auftragsmanagement verantwortlich ist. Diese spannende Rolle umfasst die Koordination von Kunden, Zollabwicklung und Logistik sowie die Unterstützung bei der Planung von Service-Terminen. In einem modernen Büro in der Nähe von München erwartet Sie ein engagiertes Team und die Möglichkeit, in einem internationalen Umfeld zu wachsen. Wenn Sie eine Leidenschaft für Kundenservice und administrative Prozesse haben, ist diese Position genau das Richtige für Sie.

Leistungen

Mitgliedschaft im Urban Sports Club

Sodexo Shopping Gutscheine

Flexibles Arbeitszeitmodell

Moderne Büros

Qualifikationen

• Fließendes Deutsch und gutes Englisch sind erforderlich.
• Erfahrung mit CRM-Systemen, vorzugsweise Salesforce.com.

Aufgaben

• Erster Ansprechpartner für Kundenanfragen zu administrativen Themen.
• Unterstützung bei der Auftragsverwaltung und Dokumentation.

Kenntnisse

Kommunikation

Problem-solving

Detailorientierung

Strategisches Denken

Ausbildung

Kaufmännische Ausbildung

Bachelor in Betriebswirtschaft

Tools

Salesforce

Navision

MS Office 365

Jobbeschreibung

Ametek’s Electron Microscopy Technologies Division (Gatan, Inc and EDAX LLC) is the world's leading manufacturer of high-quality instrumentation and software for imaging and analysis in TEM and SEM applications. The Gatan and EDAX names are recognized and respected throughout the worldwide scientific community and have been synonymous with high-quality products and the industry's leading technology.

For our AMETEK Gatan team based in Unterschleißheim, near Munich, we are looking for a dynamic and communicative Sales and Service Administration Specialist (m/f/d) with relevant experience in a similar role, possibly in manufacturing environments. Your focus will be on all administrative activities and processes related to order management, supply chain issues including logistics, shipping procedures, customs requirements, compliance, stock management, and daily internal and external communication in German and English.

The Sales and Service Administration will:

• Be the first point of contact for customer questions and enquiries about administrative issues
• Provide support with sales and service order management and maintaining records in Salesforce
• Have deep knowledge and application of internal compliance rules
• Coordinate customers, customs clearance, and logistics ensuring timely shipments
• Invoice, credit collection, and reporting of overdue payments
• Support in planning of service appointments at customers’ sites
• Support in managing quality issues and RMA procedures
• Stock counting and warehouse management on a local level
• Report to management and tracking of documentation for order management

Sales and Service Administration Requirements:

• Relevant commercial education or BA Bachelor with a focus on business administration, supply chain/export, and customs procedures
• Fluent German and good English are required, while additional languages are a plus
• Previous relevant experience with a global data CRM, preferably Salesforce.com is desirable
• Familiarity with ERP systems, preferably ‘Navision' and good knowledge of MS Office 365
• Knowledge of administrative recordkeeping and reporting
• Attention to detail and problem-solving skills, creativity, and strategic thinking to adapt to a challenging business environment.

In exchange, we offer you:

• A vibrant, ambitious, stimulating worldwide company;
• Modern office near Munich;
• A solid and unique work team;
• Flexible work schedule;
• Competitive salary;
• Benefits such as a membership at Urban Sports Club and Sodexo Shopping Vouchers;
• The possibility to progress with a variety of projects;
• And much more!