IT Support Engineer mfx

Scalable GmbH; München; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A leading Fintech startup in Munich is seeking an IT Support Specialist to manage hardware, local infrastructure, and service requests. The role requires a background in computer science or IT training, with a strong focus on service orientation and quality. Join a diverse team and enjoy competitive benefits, including flexible vacation and relocation support.

Leistungen

Flexible vacation policy

Monthly contribution for the Deutschland Jobticket

Free language classes

Education Budget for growth

International relocation support

Qualifikationen

• Experience in 1st and 2nd level IT support.
• High responsibility in handling sensitive data.
• Experience with identity/access management solutions is a plus.

Aufgaben

• Setup, configuration, and maintenance of hardware.
• Administration of local infrastructure including MacOS and Windows.
• Handling complex service requests within 1st and 2nd level support.

Kenntnisse

Service Orientation

Quality Awareness

Proactive Working Style

Fluent in German

Fluent in English

Ausbildung

Completed studies in computer science or IT-related training

Tools

G Suite

VPN

Okta

VMWare Workspace One

Jobbeschreibung

Job Responsibilities

1. Setup, configuration, and maintenance of notebooks, printers, conference room equipment, and other hardware.
2. Administration of local infrastructure including MacOS, Windows, and Cisco infrastructure (Access Points, Routers).
3. Management of accounts and access rights (G Suite, VPN access, etc.).
4. Development of IT infrastructure and processes for a rapidly growing company, including implementation of IT projects.
5. Development and establishment of a centralized identification and authentication platform.
6. Handling complex service requests within 1st and 2nd level support.
7. Creation of technical documentation and reports.
8. Hardware selection and management.

Qualifications

• Completed studies in computer science or IT-related training (e.g., IT system integration).
• Experience in 1st and 2nd level IT support.
• High responsibility in handling sensitive data.
• Strong service orientation and quality awareness.
• Proactive, independent, and solution-oriented working style.
• Fluent in German and English.
• Experience with identity/access management solutions (e.g., Okta) and endpoint management solutions (e.g., VMWare Workspace One) is a plus.

Additional Information

• Join one of Europe's fastest-growing and most visible Fintech startups creating impactful innovative services.
• Work with an international, diverse, inclusive, and expanding team dedicated to creating top products for clients.
• Work from our centrally located offices in Munich or Berlin, in vibrant neighborhoods with restaurants, cafes, and amenities.
• Utilize the latest hardware and tools to be productive.
• Participate in knowledge sharing sessions and utilize your Education Budget for growth.
• Experience German culture through free language classes.
• International relocation support.
• Flexible vacation policy and options to work abroad.
• Competitive compensation package and company pension scheme.
• Monthly contribution of €25 for the Deutschland Jobticket.
• Enjoy benefits like a complimentary subscription of Scalable Capital's PRIME Broker.

Remote Work & Employment Type

Details not specified.

Key Skills

Engineering Support, Law Enforcement, ABB, Information Security, Adobe Dreamweaver, Data Analysis

Department / Functional Area

Engineering

Experience

Years not specified.

Vacancy

1