Network Operations Center (NOC) Manager - EV Charging (f/m/d)

ZipRecruiter; Essen; Hybrid; EUR 50.000 - 70.000; Vollzeit

Zusammenfassung

E.ON Drive GmbH is seeking an Operations Manager NOC to ensure the stability of high-power charging networks in the Dutch market. This role involves customer interaction, operational excellence, and supporting the growth of the eMobility business. The ideal candidate will have a degree in electrical engineering and relevant experience in the industry, with strong problem-solving and communication skills.

Leistungen

Flexible work arrangements

Opportunities to work abroad

Flat hierarchies

Modern workplaces

Personal development opportunities

Family support services

Health & nutrition benefits

Corporate benefits

Prime location with public transport access

Individual mobility options

Qualifikationen

• Experience in the eMobility or customer service industry.
• Initial experience with DC infrastructure operations.
• Excellent communication and negotiation skills in English and Dutch.

Aufgaben

• Ensure the stability of our high-power charging network for a major OEM customer.
• Operate DC chargers and manage customer requests.
• Maintain communication with customers and ensure compliance with industry regulations.

Kenntnisse

Problem-solving

Communication

Negotiation

Ausbildung

University degree in electrical engineering

Jobbeschreibung

Job Description

E.ON Drive GmbH is at the forefront of the German e-mobility industry, representing the E.ON Drive brand. We promote renewable energy on the road and support individuals and companies across Germany to travel sustainably using electromobility. Our product range includes smart charging solutions for on-the-go, workplace, and home charging.

We assist our customers at every step—from personal advice and installation of charging stations to modern billing systems and green electricity supply. At E.ON, diversity and inclusion are fundamental to our strength. We invite you to join our inclusive culture!

To foster equal opportunities, we offer full-time or part-time positions. We are eager to welcome you to our E.ON Drive GmbH team in Essen. Apply online now for the position of Operations Manager NOC - Netherlands (f/m/d). Join us to shape the future of E.ON and your own career. We look forward to meeting you, because our strength lies in our team.

Your Responsibilities

• Ensure the stability of our high-power charging network for a major OEM customer, focusing on the Dutch market.
• Operate our DC chargers and deliver a seamless customer experience, including documentation, analysis, and management of customer requests within our CRM/Predictive Maintenance Tool.
• Implement suppression measures and coordinate with field service partners.
• Maintain proactive and transparent communication with customers.
• Ensure charger infrastructure maintenance and inspections comply with industry legislation and regulations.
• Contribute to service quality improvement and operational excellence.
• Support the growth of our eMobility business.

Your Profile

• University degree in electrical engineering or comparable professional training.
• Experience in the eMobility or customer service industry.
• Initial experience with DC infrastructure operations.
• Problem-solving skills and ability to prioritize collaboratively.
• Excellent communication and negotiation skills in English and Dutch; additional languages are a plus.
• Proactive attitude and willingness to contribute to a new business area.

We Offer

• Flexible work arrangements: hybrid model, flexible hours, sabbaticals, and extra vacation days.
• Opportunities to work abroad for up to 20 days within the EEA.
• Flat hierarchies and a cooperative work environment encouraging innovation.
• Modern, ergonomic workplaces with digital standards.
• Personal development through lifelong learning, access to the latest technology, and top-tier training.
• Family support services including childcare, holiday care, nursing support, and daily assistance.
• Health & nutrition benefits: subsidized meals, physiotherapy, vaccinations, mental health support.
• Corporate benefits: employee share program, pension scheme, discounts, insurance options.
• Prime location with excellent public transport, free parking, and charging stations for e-vehicles.
• Individual mobility options, including leasing for cars and bicycles.

We value diversity and ensure fair application procedures. Our disability representatives are involved early in the process. Please inform us via the application form if you require technical or organizational adjustments for the application process. We are happy to provide these.