Inside Sales/Customer Service Specialist (m/w/d)

TN Germany; Duisburg; Vor Ort; EUR 40.000 - 55.000; Vollzeit

Zusammenfassung

A leading company in logistics is seeking a Customer Service/Inside Sales Specialist in Duisburg. The role involves generating revenue, maintaining customer relationships, and managing logistics services. Ideal candidates will have experience in sales and operations, with strong communication skills in English and German.

Leistungen

Market-competitive compensation package

Qualifikationen

• Proven experience in operations and sales within logistics.
• Excellent communication skills in English and German.

Aufgaben

• Manage customer inquiries and coordinate shipments.
• Develop and maintain a customer database.
• Generate sales reports and forecasts.

Kenntnisse

Customer Service

Sales

Communication

Organizational Skills

Detail-oriented

Tools

CRM

TMS Software

Jobbeschreibung

Social network you want to login/join with:

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Client:

SYNCREON

Location:

Duisburg, Germany

Job Category:

-

EU work permit required:

Yes

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Job Reference:

a6d027f6e387

Job Views:

1

Posted:

11.05.2025

Expiry Date:

25.06.2025

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Job Description:

As our Customer Service/Inside Sales Specialist, you will play a crucial role in generating revenue and maintaining strong customer relationships within the industry. You will be responsible for selling logistics services, managing customer inquiries, and coordinating shipments to ensure timely and efficient delivery. Furthermore, you will provide customers with rates and prices for their business, serving as the daily partner and face to our customers.

Responsibilities:

• Target potential customers, develop and maintain a customer database, and deliver compelling sales pitches to prospective customers.
• Serve as a primary point of contact for existing clients, address customer inquiries promptly, and maintain strong, long-term customer relationships.
• Collaborate with the operations team to plan and coordinate shipments, ensure accurate and timely delivery, monitor shipment progress, and resolve any issues that may arise.
• Maintain accurate records of sales, customer interactions, and revenue.
• Generate regular sales reports and forecasts.
• Stay updated on industry trends and competitors, and identify opportunities for improvement and expansion.

Skills & Qualifications:

• Proven experience in operations as a foundation for customer service and pricing tasks.
• Proven experience in sales within the logistics industry.
• Proficiency in using CRM, TMS software, and other relevant tools.
• Detail-oriented with excellent organizational abilities.
• Knowledge of freight forwarding operations and supply chain management.
• Excellent communication skills for handling customers, with a good command of English and German.

Compensation:

DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, fostering personal growth and self-development within an informal atmosphere. We offer a market-competitive compensation package.

About DP World:

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for millions worldwide. DP World aims to facilitate better trade, transforming possibilities for our customers and communities globally. With over 106,500 employees across 73 countries, we are advancing trade towards a seamless, future-ready supply chain. By integrating physical infrastructure with cutting-edge technology, we create efficient end-to-end solutions, enhancing global trade while minimizing disruptions from factory to door.

We are rapidly transforming and integrating our ports, terminals, economic zones, marine services, logistics, and technology businesses, uniting our global infrastructure with local expertise to deliver stronger, more efficient supply chain solutions that can change global trade dynamics.

The DP World family includes syncreon, Imperial, and P&O.