French Speaking Customer Service Agent (m/f/d) - 100% Home Office

TN Germany; Berlin; Remote; EUR 20.000 - 40.000; Teilzeit

Zusammenfassung

A leading company is seeking multilingual talents for their Customer Service Team in Berlin. This role involves providing exceptional support in French and English, handling customer inquiries, and implementing social media marketing measures. The position is fully remote and offers a gross salary of €2500/month along with various benefits.

Leistungen

7-week training course

Equipment provision

Monthly shopping cards

Qualifikationen

• Excellent communication skills in French (C1) and English (B2).
• Experience in online advertising and service environments.

Aufgaben

• Respond to customer inquiries from advertisers and agencies in French.
• Provide professional advice and solutions to improve advertising effectiveness.
• Implement social media marketing measures via chat, email, phone, and social media messenger.

Kenntnisse

Communication

Multitasking

Stress Management

Jobbeschreibung

Job Description

Working hours: Part-time / full-time (35-40 hours/week)

Support language: French-English (Excellent French skills and good English required)

Service times: MO-SO 8:00-23:00

Place of work: 100% Home Office

We are seeking multilingual talents for our Customer Service Team at Concentrix Berlin to provide exceptional support for a leading social media company.

Responsibilities:

• Respond to customer inquiries from advertisers and agencies in French
• Provide professional advice and solutions to improve advertising effectiveness
• Implement social media marketing measures via chat, email, phone, and social media messenger
• Contribute to excellent customer service and suggest improvements for customer satisfaction

Skills required:

• Desirable: Experience in online advertising and service environments
• Excellent communication skills in French (C1) and English (B2)
• Affinity for social media and active social media users
• Ability to multitask and handle stress

Benefits include a gross salary of €2500/month, a 7-week training course, equipment provision, and monthly shopping cards. This position is available to those with a valid EU work permit living in Germany and is fully remote.

Apply directly or send your application to [e-mail].