IT-Supporter (m / f / d)

Is it time for a change? Save yourself the trouble of writing countless applications - one is all you need - to Randstad professional solutions! Our friendly colleagues will find you the new job as a Service Desk Agent you are looking for and open the doors to attractive positions in the IT sector in Düsseldorf. Send us your application documents and let's talk about your professional future. Equal opportunities are very important to us, which is why we expressly welcome applications from people with disabilities.

Here's what our clients offer

1. Direct placement in attractive positions with reputable companies
2. Unique network with both large and medium-sized companies in the region
3. Appreciative and trusting support throughout the entire placement process
4. Intensive preparation for the interview with our client
5. Salary structure depending on qualifications and professional experience
6. Qualified telephone acceptance of inquiries and fault reports from customers (inbound)
7. Forwarding inquiries and fault reports to the IT experts in 2nd level support
8. Ideally, finding solutions in the first contact with the customer using existing descriptions

Your profile

1. Successfully completed training in the IT environment, e.g. as an IT specialist; career starters with a strong affinity for IT are very welcome
2. Good written and spoken German and English skills
3. Service and customer orientation
4. Very precise, systematic and absolutely reliable way of working
5. Open, friendly and courteous manner as well as a motivated personality