Workplace Coordinator

TN Germany; Essen; Vor Ort; EUR 40.000 - 55.000; Vollzeit

Zusammenfassung

A leading company is seeking a Workplace Operations Coordinator to be the first point of contact in their office. The role involves managing front-of-house services, ensuring efficient office operations, and supporting compliance activities. Ideal candidates will be proactive problem solvers with strong relationship-building skills.

Qualifikationen

• Experience with FM/Workplace practices in similar environments.

Aufgaben

• Provide professional front-of-house services including reception and concierge.
• Manage booking systems, meeting rooms, and AV facilities.
• Support emergency and crisis response.

Kenntnisse

English

Problem Solving

Teamwork

Tools

IT Systems

Jobbeschreibung

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Workplace Operations Coordinator Role

Workplace Operations Coordinators are the first point of contact for Arcadians and guests in an Arcadis office. They support the delivery of the Workplace Promise & User Experience Standards by providing high-quality front-of-house and workplace operations services to designated offices.

They play a key role in ensuring effective and efficient day-to-day office operations, maintaining high standards of professionalism and best practices in workplace management.

Reports to: Workplace Operations Senior Coordinator / Principal Coordinator / Workplace Operations Specialist

Key Interfaces:

• Arcadis colleagues & guests
• Workplace Operations Senior & Principal Coordinators / Workplace Operations Specialist and Local Workplace Operations team
• Enabling services such as Procurement, Technology, Finance, ESG, SHEQ

Key Responsibilities:

• Provide professional front-of-house services including reception, concierge, housekeeping, event management, and inquiries.
• Support workplace operations for designated offices, adhering to standards and procedures.
• Manage booking systems, meeting rooms, and AV facilities.
• Handle workplace administration tasks such as office supplies, welcome packs, and inductions.
• Manage financial activities including PO processing and tracking expenditures against budgets.
• Communicate proactively to ensure workplace usability and issue resolution.
• Coordinate with enabling functions and suppliers to maintain high standards and resolve issues.
• Contribute to development, innovation, and continuous improvement.
• Assist with compliance activities related to H&S, quality, sustainability, and security, following relevant legislation and standards.
• Support emergency and crisis response, including first aid and fire warden roles.
• Assist other sites with workplace operations as needed.

Knowledge:

• Experience with FM/Workplace practices in similar environments.

Skills and Experience:

• Fluent in written and spoken English and the local language.
• Ability to work independently and as part of a team.
• Proactive problem solver and 'doer'.
• Proficient with IT systems used in workplace services.

Personal Attributes:

• Proactive, enthusiastic, detail-oriented.
• Team-oriented with strong relationship-building skills.
• Confident, articulate, and able to seek support when needed.
• Flexible, willing to work additional hours if required.
• Capable of prioritizing and managing workload effectively.

Why Arcadis?