Salesforce Customer Data Platform (CDP) Solution Architect

TN Germany; Deutschland; Vor Ort; EUR 70.000 - 90.000; Vollzeit

Zusammenfassung

A leading digital transformation firm is seeking a Salesforce Customer Data Platform Solution Architect. This role involves developing innovative solutions for complex marketing requirements, leading a team, and optimizing customer data architecture. The ideal candidate will have a strong understanding of data platforms and hands-on experience with Salesforce CDP and other related tools.

Qualifikationen

• Strong understanding of customer data platforms and modern data infrastructure.
• Hands-on experience with various Customer Data Platforms.

Aufgaben

• Lead and mentor a team of CDP Architects, Data Engineers, and Consultants.
• Design and architect customized solutions within Salesforce.
• Oversee and advise on implementations with enterprise-level customers.

Kenntnisse

Customer Data Platforms

Data Management

Presentation Skills

Tools

Salesforce CDP

Adobe Experience Platform

Real-Time CDP

ActionIQ

Acquia CDP

mParticle

Jobbeschreibung

OSF Digital is a leading digital transformation firm with a global footprint in 30+ countries and over 2000+ employees. Our passion is in helping businesses leverage commerce, marketing, sales, service, analytics, loyalty, and digital experience solutions. With rapidly growing, global expertise in enterprise connected commerce, OSF seamlessly guides brands throughout their entire digital transformation journey. Every day, we work with the largest and most well-known firms across the globe; and every day, we create meaningful customer experiences. We believe that when we unite as one team and pursue one shared vision, that we can revolutionize how our customers work.

OSF Digital is looking for a Salesforce Customer Data Platform (CDP) Solution Architect who will play a crucial role in the implementation of the CDP product by developing innovative solutions for complex technical and digital marketing requirements leading to the successful implementation.

As the Solution Architect, you will use your subject matter expertise to act as a trusted advisor, utilizing functional and/or technical knowledge, product knowledge, data management, industry and consulting experience, and knowledge of their client’s business to deliver optimal solutions and approaches for the client.

Meeting with C-level, Director-level, management-level, and user-level customer contacts, the Solution Architect must be able to adapt to each type of conversation, whether strategic and high-level or highly detailed and technical. You will have strong presentation skills and be able to effectively present.

This role includes working on Marketing Cloud Personalization (Interaction Studio) and Marketing Cloud Intelligence (Datorama) projects. Additionally, you will develop best practices and shared assets.

Responsibilities

1. Work on customer CDP complex projects and transform their architecture to optimize investments.
2. Lead and mentor a team of CDP Architects, Data Engineers, and Consultants.
3. Establish, own, and refine processes and documentation to standardize sales and delivery excellence.
4. Partner with senior leadership and support sales motions through developing collateral and architectural recommendations.
5. Responsible for capacity planning and forecasting of the CDP technical team.
6. Collaborate with other Mar-Tech leads on cross-product architecture for multi-cloud and multi-product implementations.
7. Provide high-level consulting on complex integrations and architectures with multiple Salesforce solutions.
8. Oversee and advise on implementations with enterprise-level customers from kickoff to go-live.
9. Act as a process/functional guide, collaborating on business transformation projects to suggest methodologies and design scalable, optimized processes across Salesforce clouds.
10. Design and architect customized solutions within Salesforce to support critical business functions and meet project and client requirements.
11. Communicate with project managers, clients, and stakeholders to design strategies and ensure effective collaboration throughout all development phases.

Requirements

Ideal Profile

• Strong understanding of customer data platforms and modern data infrastructure.
• Hands-on experience with Customer Data Platforms like Adobe Experience Platform, Real-Time CDP, ActionIQ, Acquia CDP, mParticle, or Salesforce CDP.