Junior IT Support Specialist (f/m/x)

Avenga; Köln; Vor Ort; EUR 35.000 - 45.000; Vollzeit

Zusammenfassung

Join a leading technology company as a Junior IT Support Specialist in Cologne. You will be the go-to person for technical issues, supporting the Microsoft 365 ecosystem and ensuring smooth IT operations. With a focus on service and reliability, you will work in a dynamic environment that values innovation and teamwork. Enjoy benefits like private health insurance, flexible work models, and opportunities for personal growth.

Leistungen

Private health insurance

Well-being programs

Flexible work models

Training

Language classes

Social events

Qualifikationen

• Experience in IT support roles assisting with laptops and phones.
• Clear communication in German and English.

Aufgaben

• Primary contact for technical issues at the Cologne office.
• Support hardware and software, assist colleagues with Microsoft 365.
• Maintain IT systems and ensure smooth operation of local network.

Kenntnisse

Microsoft 365

Microsoft Office

Mobile Device Management

IT systems analysis

local networks

network security

Jobbeschreibung

Introduction

At Qinshift and Avenga, we are merging to start a new era of technology that matters. Leveraging innovation, we aim to shape the future of work and invite you to co-create it with us.

This is the job

As a Junior IT Support Specialist (f/m/x) at Avenga x Qinshift, you will be the primary contact for all technical issues at our Cologne office. Your responsibilities include supporting hardware and software, assisting colleagues on-site with the Microsoft 365 ecosystem and Microsoft Office applications, and maintaining IT systems. You will ensure that the local network, office devices, and technical equipment operate smoothly and reliably.

This is you

You are social, reliable, and service-minded, comfortable explaining technical issues multiple times. You have experience in similar IT support roles, assisting with laptops, phones, and video conferencing tools. You communicate clearly in both German and English, spoken and written.

Skills

• Solid knowledge of the Microsoft 365 ecosystem
• Proficiency in Microsoft Office applications
• Experience with Mobile Device Management (MDM)
• Hands-on experience with IT systems analysis and maintenance
• Familiarity with local networks and office infrastructure
• Bonus: Knowledge of network security

What awaits you at Avenga x Qinshift?

Through our values—Better Minds, Bolder Ideas, and Bigger Hearts—we provide tools, autonomy, trust, and support to help you excel. Benefits include private health insurance, well-being programs, flexible and hybrid work models, laptops and gear, training, language classes, social events, great offices, and more.

We take pride in our diverse teams and welcome everyone to apply and contribute to our collective strength.