Store Manager Berlin

TN Germany; Berlin; Vor Ort; EUR 40.000 - 55.000; Vollzeit

Zusammenfassung

A leading company is seeking a Store Manager in Berlin to ensure sales targets are met, provide excellent client service, and lead a high-performing team. The role involves overseeing store profitability and implementing business action plans.

Aufgaben

• Ensure achievement of store sales budget.
• Oversee training for product knowledge and client service.
• Work with HR to recruit and retain a high-performing team.

Jobbeschreibung

Main activities and responsibilities

1. Ensure the achievement of store sales budget.
2. Responsible for the overall results of the store, working closely with all Corporate/Retail Managers to ensure the achievement of store business objectives, demonstrating an excellent client experience.
3. Be a brand ambassador promoting the company's values.
4. Guarantee the store's profitability, develop and implement business action plans to maximize performance.
5. Ensure that the highest level of client service is provided by motivating and challenging the staff.
6. Communicate KPIs and identify strategies to ensure that performance standards are met.
7. Oversee and support stock management.
8. Lead CRM processes according to company guidelines.
9. Oversee training to ensure product knowledge, client service, systems, procedures, and teamwork are adequately covered.
10. Ensure adequate floor coverage and the timely submission of payroll records for all employees.
11. Guarantee visual merchandising standards.
12. Work with HR to recruit and retain a high-performing team and ensure effective resolution of all employee relations issues.