Veeva System Specialist

Are you an experienced Veeva System Specialist? Are you knowledgeable about Veeva’s architecture, data models, and integration methods? Do you thrive in a global environment and want to advance your career within life sciences?

ALK’s goal is to become the global leader in allergy care by helping many people live better lives through prevention, diagnosis, and treatment options. In Global IT, we play a key role in this mission by supporting the organization with cutting-edge IT tools and technologies, and by providing world-class support to our colleagues around the world.

Global IT at ALK is a diverse, international team of approximately 140 employees, with key hubs in Hørsholm, Madrid, and Krakow, along with IT staff at production sites and regional sales hubs in Germany, France, and North America. ALK predominantly manages its IT expertise in-house, offering you the chance to collaborate with talented colleagues from around the world.

We believe that achieving outstanding results and delivering exceptional IT services go hand in hand with fostering development and learning opportunities. Our employees are encouraged to connect and support each other daily. You will join an IT organization that values competence and substance over style and presentation, focusing on collaborative and iterative teamwork.

The position

At ALK, the implementation of Veeva is one of our key strategic IT investments. Veeva Systems is a cloud-based software company that provides specialised solutions for the life sciences and pharmaceutical industries. Currently, ALK’s Veeva portfolio includes Veeva RIM, Veeva QualityDocs, Veeva PromoMats, and Veeva CRM.

As a Veeva System Specialist, you will serve as the technical subject matter expert for Veeva Vault, with a primary focus on Veeva Regulatory Information Management System (Veeva RIMS) and Veeva QualityDocs. You will provide comprehensive technical support and implement configuration changes within the Veeva platform. Your responsibilities will encompass project work, release management, and 2nd-level technical support for Veeva RIMS and Veeva QualityDocs.

• Project Responsibilities - You will be the lead IT representative for various Veeva RIMS and Veeva QualityDocs projects. You will have the ability to translate business requirements into Veeva solutions, configure Veeva Vaults, and collaborate with Line of Business (LoB) teams, professional Veeva consultants, and IT Quality Assurance (ITQA) compliance teams.
• Veeva Releases - Veeva releases general updates three times a year. You will participate in risk assessments and conduct some informal tests for these General Releases. In addition to the general releases, we also implement updates to Veeva that include defect fixes and new enhancements. These updates follow an Agile approach. As the volume of Veeva RIMS and Veeva QualityDocs backlogs increases, you will be expected to serve as the technical SME for configuring Veeva according to business requirements.
• 2nd-Level Technical Support - Alongside your responsibilities in project work and releases, you will be part of the Veeva applications support and operations team. This role will also involve providing 2nd-level technical support for Veeva RIMS and Veeva QualityDocs, working in collaboration with other Veeva system specialists.

Minimum Requirements

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• Over 3 years of professional experience in pharmaceutical or GxP-regulated industries.
• More than 2 years of hands-on experience with Veeva configuration tools and/or Veeva APIs.
• Strong understanding of Veeva’s architecture, data models, and integration methods.
• Veeva platform certification is mandatory.
• Solid knowledge of Computer Systems Validation (CSV) and GxP.
• Preferred experience in regulatory submission processes, regulatory requirements, and standards such as Good Clinical Practice (GCP).
• Preferred experience with Quality Document Management systems and familiarity with Quality assurance processes.
• Proficiency in both written and spoken English.
• Proven ability to collaborate effectively and thrive in an international environment, with colleagues located in Hørsholm, Madrid, and Krakow.
• Flexibility to travel up to 10 days per year, primarily within Europe.
• GxP compliance and documentation are integral to our mindset, so the ability to follow and document processes according to ALK's quality standards is required.

Become a part of ALK

ALK is a global pharmaceutical company specialised in allergy immunotherapy. We are driven by a high level of professionalism, integrity, an open-minded approach and contributing to an inspiring and fun working environment together with our colleagues.

Our offices in Denmark offer a green view of the DTU Science Park in Hørsholm. We believe that physical presence enforces strong teamwork and collaboration and creates success, so it is important that you enjoy coming to work in our office in Hørsholm but we also provide a degree of flexibility to work from home. Do you want to learn more about our company, we encourage you to visit us at www.alk.net.

How to apply?
If you are excited about this opportunity, we encourage you to apply by attaching your CV and a short letter of motivation, as soon as possible.

We commit to an inclusive recruitment process and equal opportunity for all our applicants. We evaluate applications and call for interviews on an ongoing basis, so don't wait to apply! We reserve the right to take down the advertisement when we have found the right candidate.

If you need further information about the position, please contact Senior Manager, R&D and Global Quality Applications, Jing Zhou Tolstrup at JingZhou.Tolstrup@alk.net. Please note that we only accept applications submitted via our recruitment system.