Manager Membership Services - Design Hotels

TN Germany; Berlin; Hybrid; EUR 40.000 - 80.000; Vollzeit

Zusammenfassung

An established industry player in hospitality is seeking a Manager of Membership Services to enhance partnerships with member hotels. In this pivotal role, you will lead the onboarding of new hotels, ensuring seamless integration and effective collaboration across departments. Your expertise in project coordination and stakeholder engagement will be crucial as you track key milestones and refine internal processes for efficiency. Join a motivated, international team at the global headquarters and enjoy hybrid working options, along with great benefits and career development opportunities in a dynamic environment.

Leistungen

Career Development Opportunities

Employee Discounts

Flexible Working Options

Great Benefits at Member Hotels

Qualifikationen

• 4+ years experience in project coordination within international organizations.
• Strong organizational skills and ability to thrive in fast-paced environments.

Aufgaben

• Lead the onboarding process for new member hotels.
• Coordinate interactions between global teams and new hotels.
• Streamline workflows across departments.

Kenntnisse

Project Coordination

Stakeholder Engagement

Organizational Abilities

Interpersonal Skills

Problem-Solving Skills

Attention to Detail

Fluent in English

Ausbildung

Bachelor's Degree in Hospitality Management

Tools

Asana

Jobbeschreibung

Job Title: Manager Membership Services

Location: Berlin, Germany

Job Category: Hospitality

EU work permit required: Yes

Job Reference: d611ac12994a

Job Views: 1

Posted: 09.05.2025

Expiry Date: 23.06.2025

Job Description:

In a Nutshell

As a Manager Membership Services, you play a pivotal role in ensuring the success of our partnerships with new member hotels. You will lead the onboarding process for new Design Hotels members, ensuring seamless integration and timely project completion. You’ll also be responsible for tracking key milestones, fostering cross-departmental collaboration, and refining internal processes to enhance efficiency across the organization.

Tasks & Responsibilities

• Lead, manage, and execute the implementation of new member hotels
• Coordinate key interactions between global Design Hotels teams and new hotels to align on strategic commercial plans ahead of their launch
• Streamline and enhance workflows across various departments and tracking systems
• Support contract-related processes in collaboration with internal and external stakeholders
• Supervise the annual development and launch of all new Membership Services

Experience & Mindset

• Bachelor's degree in hospitality management or related fields
• 4+ years of professional experience in project coordination, stakeholder engagement preferably within an international organization
• Fluent in English (German is a plus but not required)
• Excellent interpersonal skills with the ability to build relationships across teams
• Strong organizational abilities, thriving in fast-paced, multi-stakeholder environments with adaptability and problem-solving skills
• Attention to detail with a growth mindset and an eye for identifying opportunities
• Familiarity with project management tools (e.g., Asana) is a plus
• Great experience in the niche market of luxury boutique hotels
• Hybrid mobile working options
• Work in a motivated and international team from over 39 countries at the global headquarters of Design Hotels
• Great benefits at member hotels, brand partners, and other employee discounts and special offers, including Marriott Explore rates
• Career development opportunities in an international company

About Design Hotels

Design Hotels GmbH is a full-service hospitality consultancy, offering customized services to its member hotels. Under the brand Design Hotels, the company represents and markets a curated selection of over 300 luxury hotels in more than 60 countries. These hotels are independently owned but united by a commitment to individuality, progressive design, and cultural authenticity. Design Hotels embodies the most advanced ideas in the hospitality industry, offering discerning travelers new opportunities and inspiration for conscious travel and lifestyle.

The company is headquartered in Berlin with branches in Los Angeles, New York, London, and Singapore. Since March 2021, Design Hotels GmbH is part of the Marriott International portfolio.

Design Hotels is an equal opportunity employer that celebrates diversity and practices inclusivity. Hiring decisions are based on merit, qualifications, and business needs.

Please send your application without a picture.

Marriott International is an equal opportunity employer committed to diversity and an inclusive, people-first culture. We do not discriminate based on any protected basis, such as disability or veteran status.