Deutschsprachige Kundenservice in Griechenland (m/w/d) für Microsoft

TN Germany; Minden; Vor Ort; EUR 30.000 - 50.000; Vollzeit

Zusammenfassung

An established industry player is seeking fluent German speakers to join their Microsoft Customer Experts team in Greece. This role offers the chance to work with a leading tech company, providing exceptional customer support to clients from Germany, Austria, and Switzerland. Candidates will enjoy a competitive salary, relocation support, and opportunities for professional growth. Join a diverse and inclusive workplace that values your contributions and promotes career development through training and community events.

Leistungen

Support for relocation to Greece

Competitive salary + 2 extra salaries

Referral Program

Health benefits and discounts

Full training by certified instructors

Opportunities for professional growth

Community events and social initiatives

Free online Greek language courses

Modern premises with relaxing break areas

Qualifikationen

• Excellent communication skills in German and good command of English.
• Sales experience with consumer products is a plus.

Aufgaben

• Identify customers’ needs and deliver appropriate solutions.
• Guide customers with billing inquiries and assist with orders.

Kenntnisse

Fluent German

Good command of English (B2+)

Sales experience

Technical research skills

Advanced internet research skills

Empathy and strong communication

Positive attitude

Jobbeschreibung

Social network you want to login/join with:

Client:

Teleperformance

Location:

Job Category:

Other

EU work permit required:

Yes

Job Reference:

165589d81a7d

Job Views:

2

Posted:

09.05.2025

Expiry Date:

23.06.2025

Job Description:

Are you a fluent German speaker? Join our Microsoft Customer Experts team and work in Greece with the world’s tech leader!

Microsoft collaborates with our TP in Greece, providing excellent opportunities for experienced technology enthusiasts to work with the world’s tech leader!

If you speak German fluently and wish to experience working in the world of computer software, consumer electronics, personal computers, and online platforms, grab this chance to join the German Microsoft Support team to support customers from Germany, Austria & Switzerland.

What you will do:

• Identify customers’ needs and deliver appropriate solutions, including sales
• Guide customers facing issues related to billing inquiries, handle transactions, and provide resolution to inquiries in a timely manner
• Assist customers to place an order and resolve related issues
• Answer customers’ inquiries, troubleshoot, escalate technical issues, and assist with account issues
• Follow standard diagnostic procedures, focusing on handling frequently asked questions effectively
• Turn every customer into a happy customer!
• Exchange ideas and solutions with colleagues!

What you will bring:

• Excellent communication skills in German
• Good command of English (B2+)
• Sales experience with consumer products and services (asset)
• Technical research skills for troubleshooting
• Advanced internet research skills
• Empathy and strong communication skills
• A positive, adventurous attitude
• Willingness to learn and grow

What we offer:

• Support for relocation to Greece (flight tickets, hotel, house search assistance)
• Competitive salary + 2 extra salaries per year
• Referral Program: Bring friends and earn bonuses!
• Health benefits and discounts
• Full training by certified instructors
• Opportunities for professional growth and development
• Community events and social initiatives
• Free online Greek language courses
• Modern premises with relaxing break areas
• Work for a Great Place to Work-Certified Company that values diversity

This is a great opportunity to develop your career with a multinational company, gain valuable experience, and represent a leading global brand. We promote diversity and provide equal opportunities regardless of gender, ethnicity, religion, culture, or age.

Find out more!

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