In Store Client Developer - Munich

OTB; München; Vor Ort; EUR 30.000 - 45.000; Vollzeit

Zusammenfassung

A leading luxury brand seeks an In Store Client Developer for its Munich location. The role focuses on enhancing customer experiences, fostering team collaboration, and driving sales performance. Ideal candidates will possess strong communication skills and a passion for retail excellence.

Qualifikationen

• Strong communication skills (verbal, in person, via email, SMS).
• Experience in team training and motivation.
• Adaptability to changing demands in retail.

Aufgaben

• Support team in enhancing customer experience.
• Act as a link between colleagues and store manager.
• Provide excellent customer service through CRM initiatives.

Kenntnisse

Communication

Problem-solving

Team training

Attention to detail

Time management

Jobbeschreibung

JIL SANDER - Store in Munich: In Store Client Developer

JIL SANDER, the high-end luxury brand, embodies modernity and sophistication. Its commitment to contemporary design combines elegance and purity with innovative materials and exceptional craftsmanship. The refinement of cuts and attention to detail reflect a dedication to excellence and the highest quality standards.

We are seeking the ideal candidate for our store in Munich as an In Store Client Developer.

Main Responsibilities

1. Support the team in transforming each customer's experience into an excellent and unique one.
2. Create an authentic and lasting bond with colleagues by promoting professional growth, listening with respect, and fostering inclusion.
3. Act as a link between colleagues and the store manager within the sales area to guide and achieve individual and team objectives; serve as a mentor by proactively sharing insights, reflections, and experiences.
4. Contribute actively to the development and implementation of corporate action plans to increase sales across product categories and customer segments.
5. Provide excellent, specialized customer service to develop long-term relationships through CRM initiatives.
6. Model quality sales and self-leadership by playing an active role within the team and assisting in problem-solving with positive outcomes.
7. Support the store manager in driving the store's strategy to achieve optimal sales performance.
8. Encourage team members to carry out activities effectively and independently, fostering enthusiasm and a positive team spirit.

Life Skills

1. Ability to learn and share expertise on products and trends to meet customer needs.
2. Experience in team training, empowerment, and motivation.
3. Maintain a positive and inclusive work environment.
4. Adaptability to changing demands and opportunities in a rapidly evolving omni-channel retail environment.
5. Strong communication skills (verbal, in person, via email, SMS, etc.).
6. Strong attention to detail.
7. Effective time management.
8. Problem-solving skills.
9. Orientation towards omni-channel retail.
10. Flexible availability.