Senior Product Operations Manager (f/m/d)

TN Germany; Berlin; Vor Ort; EUR 70.000 - 90.000; Vollzeit

Zusammenfassung

A leading tech company in Berlin is seeking a Senior Product Operations Manager to enhance operational efficiency and support product teams. This role focuses on optimizing workflows, managing risks, and facilitating cross-functional communication. Join a dynamic environment with a strong emphasis on work-life balance and personal growth.

Leistungen

Stock Options

Fertility and family-building benefits

Generous paid time off

Annual education budget

Wellbeing stipend

Monthly communication stipend

New hire office equipment stipend

Qualifikationen

• 5+ years of experience in Product Operations or Program Management.
• Proven experience in leading operational processes in product teams.

Aufgaben

• Optimize product development workflows and cross-functional coordination.
• Lead planning and change management of complex product operations initiatives.
• Identify and implement tools to streamline workflows.

Kenntnisse

Analytical Skills

Communication

Stakeholder Management

Systems Thinking

Organizational Skills

Tools

Jira

Confluence

Asana

Looker

Tableau

Google Sheets

Jobbeschreibung

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Senior Product Operations Manager (f/m/d), Berlin

Client: Contentful

Location: Berlin, Germany

Job Category: Other

EU work permit required: Yes

Job Reference: df3e60e8ae37

Job Views: 2

Posted: 18.05.2025

Expiry Date: 02.07.2025

Job Description:

About the Opportunity

As a Senior Product Operations Manager (f/m/d), you’ll work at the intersection of people, process, and product. Embedded within the product team—partnering closely with Product Managers, Designers, and Researchers as well as cross-functional teams—you’ll lead initiatives to improve planning, building, and delivery processes. Your focus will be on building scalable systems, implementing effective tooling, and leading operational programs that enhance efficiency, transparency, and strategic decision-making support.

What to Expect

• Drive Operational Excellence: Optimize product development workflows, team rituals, and cross-functional coordination to enable high-impact work.
• Program Execution: Lead planning and change management of complex product operations initiatives, ensuring alignment with company goals and timely delivery.
• Tooling & Automation: Identify, implement, and maintain tools and automations to streamline workflows, improve visibility, and reduce manual effort.
• Reporting & Metrics: Analyze reports to gain insights and collaborate with Business Analysts on improvement initiatives.
• Risk & Dependency Management: Proactively identify operational risks, interdependencies, and roadblocks, and drive resolution across teams.
• Training & Enablement: Develop documentation, onboarding resources, and training programs to empower product managers and team leads for efficient work.
• Cross-Functional Communication: Facilitate clear and consistent communication among product, design, engineering, marketing, and customer success teams.
• Product Advocacy: Champion the role and impact of product operations to ensure organizational alignment, transparency, and collaboration.
• Global Collaboration: Work effectively with globally distributed teams, building strong relationships across time zones and cultural contexts.

What you need to be successful

• 5+ years of experience in Product Operations, Program Management, or similar roles—preferably in a B2B SaaS environment.
• Proven experience in leading and scaling operational processes within cross-functional product teams.
• Familiarity with tools like Jira, Confluence, Asana, Coupa, and data/reporting platforms such as Looker, Tableau, or Google Sheets.
• Strong analytical skills with the ability to define and monitor operational KPIs.
• A systems-thinking approach, with strong organizational, strategic, and attention-to-detail skills.
• Excellent communication and stakeholder management skills, capable of influencing at all organizational levels.
• Experience working with or within globally distributed teams.
• Knowledge of technical domains (e.g., automation, AI/ML, personalization, analytics) is a plus.

What's in it for you?

• Join an ambitious tech company reshaping digital experiences.
• Full-time employees receive Stock Options, sharing in company success.
• Fertility and family-building benefits, including a lifetime reimbursable wallet for family support.
• ValuingWork-Life Balance andYou Time: generous paid time off, including vacation, sick days, education, compassion, and volunteer days.
• Utilize your personal annual education budget to grow your skills and career.
• Participate in virtual and in-person events like workshops, guest speakers, and team activities to foster learning and networking.
• Annual wellbeing stipend for physical, financial, or emotional health.
• Monthly communication stipend for phone/internet and hardware upgrades.
• New hire office equipment stipend for hybrid or distributed work setups.