Client Partner (m/f/d) - Retail

TN Germany; Düsseldorf; Vor Ort; EUR 80.000 - 120.000; Vollzeit

Zusammenfassung

A leading global IT company seeks an experienced Account Executive to manage large accounts in the retail sector in Germany. The role focuses on developing strategic relationships, driving growth, and ensuring customer satisfaction. Ideal candidates will have extensive experience in IT professional services and fluency in English and German.

Qualifikationen

• Minimum 10 years managing large accounts in IT professional services.
• Proven experience managing accounts of 15+ million.

Aufgaben

• Developing and strengthening relationships with decision makers.
• Identifying growth opportunities and leading account strategy.
• Ensuring high customer satisfaction and loyalty.

Kenntnisse

Account Management

Customer Satisfaction

Strategic Relationships

Digital Transformation

Fluency in English

Fluency in German

Jobbeschreibung

Social network you want to login/join with:

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Client:

Wipro

Location:

Job Category:

Retail

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EU work permit required:

Yes

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Job Reference:

c6d45adf6f88

Job Views:

1

Posted:

16.05.2025

Expiry Date:

30.06.2025

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Job Description:

Account Executive (m/f/d) Retail in Germany

Your mission: The Account Executive is responsible for managing large accounts through farming (up-sell and cross-sell) and delivery. Your role involves driving profitable growth by developing strategic relationships with decision makers, creating sales success stories, and ensuring customer satisfaction through excellent delivery.

About us: Wipro Limited is a leading global IT, consulting, and business process services company. We leverage cognitive computing, automation, robotics, cloud, analytics, and emerging technologies to help clients succeed in the digital world. Recognized globally for our comprehensive services, sustainability commitment, and corporate citizenship, we have over 240,000 employees serving clients across six continents. This role is with our German subsidiary, Wipro Technologies GmbH. Applications from people with disabilities are explicitly welcome. The disciplinary reporting line is the Head of Sales- Consumer and Retail.

Your tasks include:

• Developing and strengthening relationships with decision makers and influencers in the account, becoming a trusted IT advisor.
• Building a network of referable contacts and developing strategic account plans.
• Identifying growth opportunities and leading account strategy and planning.
• Mentoring and nurturing future leaders within the account team.
• Ensuring high customer satisfaction, loyalty, and quality of experience.
• Coordinating cross-geographic project management and delivery execution.
• Monitoring key metrics and implementing initiatives for cost optimization and service improvement.
• Showcasing Wipro’s solutions as strategic fits through workshops, presentations, and meetings.

Skills and experience:

• Minimum 10 years managing large accounts in IT professional services.
• Experience with global service delivery models.
• Strong background in Application Services and Digital Transformation Services.
• Preferred domain expertise.
• Ability to work with offshore models.
• Fluency in English and German is preferred.
• Proven experience managing accounts of 15+ million.