Customer Service Specialist for the French market (m/f/d)

TN Germany; Wasserliesch; Vor Ort; EUR 35.000 - 45.000; Vollzeit

Zusammenfassung

A growing company in the Powersports industry is seeking a Customer Service Specialist for the French market. The role involves serving as the first point of contact for B2B customers, processing orders, and supporting the sales team. The ideal candidate will have experience in customer service, be passionate about motorcycles, and possess strong communication skills in French and English. Flexible working hours and a positive team atmosphere are offered.

Leistungen

Flexible working hours

Company bike leasing

Health management programs

Public transport benefits

Onboarding support

Qualifikationen

• Experience in customer service or similar roles.
• Native French and good English language skills.

Aufgaben

• Serve as the first point of contact for French-speaking B2B customers.
• Process orders through ERP system.
• Assist with concerns during ordering and delivery.

Kenntnisse

Customer Service

Communication

Service Orientation

English

French

Tools

MS Office

ERP Systems

Jobbeschreibung

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Customer Service Specialist for the French market (m/f/d), Wasserliesch

Client:

Parts Europe GmbH

Location:

Job Category:

Customer Service

EU work permit required:

Yes

Job Reference:

4ad4e66d9fb1

Job Views:

3

Posted:

11.05.2025

Expiry Date:

25.06.2025

Job Description:

Your responsibilities:

• Serve as the first point of contact for our French-speaking B2B customers across Europe via phone and email.
• Take and process orders through various channels in our ERP system.
• Assist with any concerns that arise during the ordering and delivery process.
• Focus on our registered dealers and support our sales team in acquiring new prospective customers.

You bring along:

• Experience in customer service, support, internal sales, or similar roles.
• A passion for motorcycles, ATV/UTV, bicycles, and related products and accessories is preferred.
• Open-minded, communicative, with strong service and customer orientation.
• Native French and good English language skills; additional languages are a plus.
• Proficiency in MS Office and experience with ERP systems.

What we offer:

• Secure employment in a growing company.
• A multinational team with over 330 colleagues from 50 countries and a positive working atmosphere in the Powersports industry.
• Flexible working hours, modern equipment, and options for remote work.
• Onboarding support and regular employee events, including motorcycle tours and sales events.
• Company bike leasing and public transport benefits.
• Health management programs, including health days, check-ups, group sports, and fitness center contributions.

Interested?

We look forward to your application! Click on "JOIN OUR TEAM!" to access our applicant portal and upload your documents.

We value diversity and welcome applications regardless of gender, nationality, ethnicity, religion, disability, age, sexual orientation, or gender identity.